QUALITY ASSURANCE & KYC OFFICER job at PremierCredit Zambia Limited
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Vacancy title:
QUALITY ASSURANCE & KYC OFFICER

[ Type: FULL TIME , Industry: Financial Services , Category: Management ]

Jobs at:

PremierCredit Zambia Limited

Deadline of this Job:
Friday, January 17 2025 

Duty Station:
Within Zambia , Lusaka, South - Central Africa

Summary
Date Posted: Tuesday, January 14 2025, Base Salary: Not Disclosed

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Learn more about PremierCredit Zambia Limited
PremierCredit Zambia Limited jobs in Zambia

JOB DETAILS:
JOB BRIEF The Quality Assurance & KYC Officer is responsible for reviewing and verifying customer documentation, evaluating high-risk accounts, and analyzing customer processes and policies.
This role involves studying market trends, customer behavior and assessing risk and compliance related to new products within PremierCredit’s micro-lending environment.

Key Duties and Responsibilities:
• Monitor and evaluate the quality of customer interactions and transactions to ensure adherence to company policies and regulatory requirements.
• Develop and implement quality assurance processes and procedures to improve operational efficiency.
• Conduct regular audits of customer files, transactions and communications to identify areas for improvement.
• Analyze data and feedback to identify trends, risks and opportunities for process improvement.
• Oversee the KYC process to ensure compliance with local and international regulatory standards.
• Perform due diligence and verification of customer documents to mitigate fraud and financial crime.
• Maintain up-to-date knowledge of AML (Anti-Money Laundering) regulations and ensure all KYC practices are in line with these standards.
• Regularly review and update KYC procedures in response to regulatory changes.
• Supervise the onboarding process to ensure a seamless and compliant experience for new customers.
• Verify customer identities and documents accurately and promptly.
• Coordinate with the customer support team to resolve any issues or discrepancies in the onboarding process.
• Identify potential risks related to KYC and quality assurance and develop strategies to mitigate these risks.
• Prepare detailed reports on KYC compliance and quality assurance metrics for management review.
• Collaborate with the risk management team to ensure that all processes align with the company’s risk appetite.

Qualifications:
• Bachelor’s degree in finance, business, or a related field (preferred).
• Proven experience in payment processing, quality assurance and KYC compliance in the financial services industry.
• Strong knowledge of financial regulations, AML and CDD procedures.
• Excellent analytical skills with a strong attention to detail.
• Effective communication skills, both written and verbal.
• Proficiency in relevant software and tools for payment processing and compliance.

Job Experience: No Requirements

Work Hours: 8


Experience in Months:

Level of Education: Bachelor's degree

Job application procedure
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Job Info
Job Category: Accounting/ Finance jobs in Zambia
Job Type: Full-time
Deadline of this Job: Friday, January 17 2025
Duty Station: Lusaka
Posted: 14-01-2025
No of Jobs: 1
Start Publishing: 14-01-2025
Stop Publishing (Put date of 2030): 14-01-2077
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  • SELECT * FROM icop0_jmap_headings WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job--QUALITY-ASSURANCE-KYC-OFFICER-job-at-PremierCredit-Zambia-Limited-70988?Itemid=231'62μs1.05KB/plugins/system/jmap/jmap.php:1135Copy
  • SELECT `original_text`, `target_text`, `original_text_regex`, `target_text_regex` FROM `icop0_jmap_text_replacements` WHERE `published` = 146μs1008B/plugins/system/jmap/jmap.php:508Copy
  • SELECT `value` FROM icop0_acym_configuration WHERE `name` LIKE "%regacy" OR `name` LIKE "%\_sub"391μs856B/plugins/system/acymtriggers/acymtriggers.php:430Copy
  • SHOW TABLES702μs8.82KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:678Copy
  • SELECT * FROM icop0_acym_plugin89μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_plugin75μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT `groups`.*, `groups`.title AS text, `groups`.id AS `value` FROM icop0_usergroups AS `groups`117μs1.36KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT configvalue FROM `icop0_js_job_config` WHERE configname = 'company_seo'106μs856B/components/com_jsjobs/models/configurations.php:103Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'197μs1.02KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT name AS col FROM `icop0_js_job_companies` WHERE id = 372665μs856B/components/com_jsjobs/models/company.php:1832Copy
  • SELECT `session_id` FROM `icop0_session` WHERE `session_id` = ?134μs1.63KBParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:291Copy
  • UPDATE `icop0_session` SET `data` = ? , `time` = ? WHERE `session_id` = ?341μs912BParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:318Copy