Summary
Date Posted: Wednesday, October 16 2024, Base Salary: Not Disclosed

JOB DETAILS:
Job Description
Execution and management of contracts, customer on boarding and debt.

Key Responsibilities
• Sales
Preparation of contracts and all relevant customer onboarding documents.
• Customer Relations
• Contract Management
• Debt Management
• Customer Retention
To ensure 100% customer retention and up sales
• Reporting
Prepare daily and weekly activity reports.
• Cost Management/Budget
Carry out a thorough OPEX analysis and provide recommendations into areas of possible reductionAssist in achievement of sales volumes, revenue, and market share objectives.

Minimum Qualifications
• Diploma in Sales or Marketing or any Business-related course
• Manual Driver’s License with over two years’ experience
• Member of the Zambia Institute of Marketing (ZIM) or any other relevant professional body

Key Competencies and Skills
• Sound knowledge of sales methods and tools
• In depth knowledge of processes, services, products, and customer specifications
• Knowledge of ICT Industry
• Computer literate
• Understands basic financial terminology
• Understand the principles of effective customer service processes
• Ability to network and persuade.
• Able to work effectively at all levels in an organization
• Identification of Customer Needs and Challenges.
• Territory Management
• Must be a team player and able to work collaboratively with others
• Ability to establish and maintain strong relationships
• Excellent active listening skills
• Exceptional communication skills –both written and verbal
• Uses discretion to complete assignments.
• Independently applies knowledge of technical practices and specialty area standards.
• Strong business acumen and understanding of organizational issues and challenges
• Provides guidance to others in work area breaking down information in a systematic/logical manner
• Cultivates good peer working relationship

Years of Experience Required
• 2 years’ experiencein a sales related function. Preferably in telecoms industry

Work Hours: 8

Experience in Months: 24

Level of Education: Postgraduate Degree

Job application procedure

• To apply for this job please visit infratel.enchito.co.zm.

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