Summary
Date Posted: Monday, March 28, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Customer Care Assistant
Job Purpose:
To undertake the provision of front office services in order to facilitate clients’ expectation

Main Duties and Responsibilities
• Sales of company products
• Respond to customer inquiries
• Handle and resolve customer’s complaints
• Account for Cash from sales
• Follow- up on initial contacts
• Performs other duties as required and assigned.

Minimum Qualifications and Experience
• Full Grade 12/ GCE Certificate
• Diploma in Front Office Management or its equivalent
• Ability to communicate fluently in English Language
• Have knowledge about company products and Services, Customer Service, Phone Etiquette
• MS Office with emphasis on MS Excel and MS Word
• Minimum 2 years in Customer service environment

Job Experience: No Requirements

Work Hours: 8

Level of Education: Associate Degree

Job application procedure
Send an application via email ONLY to recruitment@shorthornprinters.co.zm
Your application should consist of a cover letter and CV with three references and addresses and contact information.
Closing Date: 30th March, 2022.

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