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Product Operations Associate job at Greenlight Planet Zambia
Greenlight Planet
Website : https://www.greenlightplanet.com
17 Days Ago
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Product Operations Associate
2025-04-23T22:03:30+00:00
Greenlight Planet Zambia
https://www.greatzambiajobs.com/jsjobsdata/data/employer/comp_4528/logo/Greenlight%20Planet.png
FULL_TIME
 
Lusaka
Lusaka
10101
Zambia
Business Management and Administration
Management
ZMW
 
MONTH
2025-05-07T17:00:00+00:00
 
Zambia
8

About the role:

The product operations associate is a part of the Enterprise Products team and works closely with the in-house tech team and other business stakeholders to help Sun King design, develop and implement intelligent, tech-enabled solutions to help solve a large variety of our business problems. This position reports to the Head of Product.

What you would be expected to do:

  • Oversee Product Functionality: Ensure seamless day-to-day operations of current products by managing configurations and expertly addressing change requests.
  • Shape Product Development: Create comprehensive documentation, including use cases, flowcharts, mock screens, and PRDs, to guide development based on business, user, functional, non-functional, and system requirements.
  • Manage Product Rollouts: Orchestrate the launch of new products, features, and automations while effectively resolving stakeholder queries and issues.
  • Resolve Technical tasks: Proactively monitor technical issues raised by the field team, raise tickets for identified bugs, and partner with internal teams for swift resolution.
  • Drive Efficiency: Streamline business processes through automation using tools like Zapier, Google Scripts, and other innovative solutions.
    Partner across teams: Partner effectively with cross-functional groups and provide valuable assist to the product manager throughout the entire product lifecycle, from design to development to launch.
  • Ensure Quality Standards: Conduct rigorous testing of applications, solutions, and web panels at various stages of the lifecycle to ensure exceptional quality.

You might be a strong candidate if you:

  • 1+ year of experience in the product management domain.
  • Good communication and project management skills.
  • Decent hands-on MS Excel and SQL experience.
  • Critical thinker, extremely detail oriented and have a deep sense of ownership with accountability.
  • Ability to quickly adapt and resolve conflicts in a multi stakeholder scenario.

What we offer (in addition to compensation and statutory benefits):

  • An opportunity to grow as a professional in a dynamic, fast-growing, high impact industry;
  • The chance to work in an open-minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing an innovative, sustainable business
  • with a profound impact on the world;
  • A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
  • Structured, tailored learning and development programs help you become a better leader, manager, and professional through the Greenlight Academy.
 
 
You might be a strong candidate if you: 1+ year of experience in the product management domain. Good communication and project management skills. Decent hands-on MS Excel and SQL experience. Critical thinker, extremely detail oriented and have a deep sense of ownership with accountability. Ability to quickly adapt and resolve conflicts in a multi stakeholder scenario. What we offer (in addition to compensation and statutory benefits): An opportunity to grow as a professional in a dynamic, fast-growing, high impact industry; The chance to work in an open-minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing an innovative, sustainable business with a profound impact on the world; A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds. Structured, tailored learning and development programs help you become a better leader, manager, and professional through the Greenlight Academy.
bachelor degree
12
JOB-680963b282e9c

Vacancy title:
Product Operations Associate

[Type: FULL_TIME, Industry: Business Management and Administration, Category: Management]

Jobs at:
Greenlight Planet Zambia

Deadline of this Job:
Wednesday, May 7 2025

Duty Station:
Lusaka | Lusaka | Zambia

Summary
Date Posted: Wednesday, April 23 2025, Base Salary: Not Disclosed

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Learn more about Greenlight Planet Zambia
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JOB DETAILS:

About the role:

The product operations associate is a part of the Enterprise Products team and works closely with the in-house tech team and other business stakeholders to help Sun King design, develop and implement intelligent, tech-enabled solutions to help solve a large variety of our business problems. This position reports to the Head of Product.

What you would be expected to do:

  • Oversee Product Functionality: Ensure seamless day-to-day operations of current products by managing configurations and expertly addressing change requests.
  • Shape Product Development: Create comprehensive documentation, including use cases, flowcharts, mock screens, and PRDs, to guide development based on business, user, functional, non-functional, and system requirements.
  • Manage Product Rollouts: Orchestrate the launch of new products, features, and automations while effectively resolving stakeholder queries and issues.
  • Resolve Technical tasks: Proactively monitor technical issues raised by the field team, raise tickets for identified bugs, and partner with internal teams for swift resolution.
  • Drive Efficiency: Streamline business processes through automation using tools like Zapier, Google Scripts, and other innovative solutions.
    Partner across teams: Partner effectively with cross-functional groups and provide valuable assist to the product manager throughout the entire product lifecycle, from design to development to launch.
  • Ensure Quality Standards: Conduct rigorous testing of applications, solutions, and web panels at various stages of the lifecycle to ensure exceptional quality.

You might be a strong candidate if you:

  • 1+ year of experience in the product management domain.
  • Good communication and project management skills.
  • Decent hands-on MS Excel and SQL experience.
  • Critical thinker, extremely detail oriented and have a deep sense of ownership with accountability.
  • Ability to quickly adapt and resolve conflicts in a multi stakeholder scenario.

What we offer (in addition to compensation and statutory benefits):

  • An opportunity to grow as a professional in a dynamic, fast-growing, high impact industry;
  • The chance to work in an open-minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing an innovative, sustainable business
  • with a profound impact on the world;
  • A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
  • Structured, tailored learning and development programs help you become a better leader, manager, and professional through the Greenlight Academy.

 

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

Job application procedure

 

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Job Info
Job Category: Management jobs in Zambia
Job Type: Full-time
Deadline of this Job: Wednesday, May 7 2025
Duty Station: Lusaka | Lusaka | Zambia
Posted: 23-04-2025
No of Jobs: 1
Start Publishing: 24-04-2025
Stop Publishing (Put date of 2030): 24-04-2066
Apply Now

Caution: Never Pay Money in a Recruitment Process.

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  • SELECT m.id, m.alias, m.path AS route, m.level, m.parent_id FROM icop0_menu AS m WHERE m.menutype = 'distribution-channels' AND m.parent_id > 0 AND m.client_id = 0 AND m.published >= 0 ORDER BY m.lft268μs1.17KB/libraries/gantry5/src/classes/Gantry/Framework/Menu.php:791Copy
  • SELECT m.id, m.alias, m.path AS route, m.level, m.parent_id FROM icop0_menu AS m WHERE m.menutype = 'categories-list' AND m.parent_id > 0 AND m.client_id = 0 AND m.published >= 0 ORDER BY m.lft482μs2.3KB/libraries/gantry5/src/classes/Gantry/Framework/Menu.php:791Copy
  • SELECT * FROM icop0_jmap_metainfo WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job-Product-Operations-Associate-job-at-Greenlight-Planet-Zambia-75879?Itemid=231' AND `published` = 1161μs1.2KB/plugins/system/jmap/jmap.php:818Copy
  • SELECT * FROM icop0_jmap_canonicals WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job-Product-Operations-Associate-job-at-Greenlight-Planet-Zambia-75879?Itemid=231'76μs8.94KB/plugins/system/jmap/jmap.php:920Copy
  • SELECT * FROM icop0_acym_configuration336μs4.88KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_list WHERE type = 'standard'118μs2.3KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_field112μs2.33KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_form WHERE active = 1 AND type != 'shortcode'90μs1.2KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT SUM(CASE WHEN `a`.`next_execution` <= :now THEN 1 ELSE 0 END) AS due_count,SUM(CASE WHEN `a`.`locked` IS NULL THEN 0 ELSE 1 END) AS locked_count FROM `icop0_scheduler_tasks` AS `a` WHERE `a`.`state` = 1123μs1.68KBParams/administrator/components/com_scheduler/src/Model/TasksModel.php:466Copy
  • SELECT * FROM `icop0_extensions` WHERE `element` = 'com_gsd' AND `type` = 'component'145μs3.78KB/plugins/system/nrframework/NRFramework/Extension.php:160Copy
  • SHOW FULL COLUMNS FROM `icop0_gsd_config`350μs1.92KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:625Copy
  • SELECT * FROM `icop0_gsd_config` WHERE `name` = 'config'103μs912B/libraries/src/Table/Table.php:755Copy
  • SELECT a.* FROM icop0_gsd a WHERE a.state = 1 AND a.plugin = 'menus' AND a.appview IN ('menus','*') ORDER BY a.id desc173μs2.08KB/libraries/src/MVC/Model/BaseDatabaseModel.php:166Copy
  • SELECT * FROM icop0_jmap_headings WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job-Product-Operations-Associate-job-at-Greenlight-Planet-Zambia-75879?Itemid=231'119μs1.05KB/plugins/system/jmap/jmap.php:1135Copy
  • SELECT `original_text`, `target_text`, `original_text_regex`, `target_text_regex` FROM `icop0_jmap_text_replacements` WHERE `published` = 192μs1008B/plugins/system/jmap/jmap.php:508Copy
  • SELECT `value` FROM icop0_acym_configuration WHERE `name` LIKE "%regacy" OR `name` LIKE "%\_sub"353μs856B/plugins/system/acymtriggers/acymtriggers.php:430Copy
  • SHOW TABLES712μs8.82KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:678Copy
  • SELECT * FROM icop0_acym_plugin95μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_plugin76μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT `groups`.*, `groups`.title AS text, `groups`.id AS `value` FROM icop0_usergroups AS `groups`119μs1.36KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT configvalue FROM `icop0_js_job_config` WHERE configname = 'company_seo'137μs856B/components/com_jsjobs/models/configurations.php:103Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'232μs1.02KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT name AS col FROM `icop0_js_job_companies` WHERE id = 452867μs856B/components/com_jsjobs/models/company.php:1832Copy
  • SELECT `session_id` FROM `icop0_session` WHERE `session_id` = ?142μs1.63KBParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:291Copy
  • UPDATE `icop0_session` SET `data` = ? , `time` = ? WHERE `session_id` = ?2.78ms912BParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:318Copy