Summary
Date Posted: Tuesday, October 15 2024, Base Salary: Not Disclosed

JOB DETAILS:
Job Purpose
This role is responsible for the acquisition of Bank business and customer service in various segments such as Public Sector, Agric Business, Mid Corporates, Large & Global Corporates, Retail& SME’s and Treasury Sales.

Relationship Managers – Mid Corporates
Key Responsibilities
• Serve as the primary point of contact for mid-corporate clients and financial institutions.
• Build and maintain strong, long-term relationships with senior executives and decision-makers.
• Conduct regular client meetings to assess their business goals and financial needs.
• Understand the financial and operational challenges faced by mid-sized corporates and provide appropriate
financial solutions.
• Advise clients on working capital management, business expansion, and risk mitigation strategies.
• Offer tailored products like term loans, working capital loans, trade finance, and treasury solutions
• Foster relationships with other financial institutions such as insurance companies, investment firms, and nonbanking financial companies (NBFCs).
• Collaborate on syndications, treasury services, or co-lending agreements.
• Identify opportunities to offer banking services, such as correspondent banking or cash management, to financial
institutions.
• Identify and pursue business opportunities within the mid-corporate segment and financial institution space.
• Develop strategies to grow the client portfolio by acquiring new clients and expanding relationships with existing
ones.
• Collaborate with product teams to customize solutions that fit clients’ specific needs.
• Evaluate the financial health of mid-corporate clients and financial institutions.
• Prepare credit proposals and conduct risk assessments to ensure sound lending practices.
• Collaborate with the risk management and credit teams to structure deals that mitigate potential risks.
• Monitor the performance of the mid-corporate and financial institutions portfolio, ensuring it meets profitability
targets.
• Manage credit exposure, minimize bad debts, and maintain the quality of the portfolio.
• Provide timely updates on the performance of the portfolio and identify areas for improvement.
• Cross-sell the bank’s products and services, such as treasury management, FX solutions, and investment banking
services.
• Work with product specialists to offer holistic financial solutions, including lending, cash management, and insurance.
• Identify opportunities to introduce new financial products and services tailored to the needs of mid-sized corporates and financial institutions.
• Stay informed on market trends, industry developments, and competitor activities in the mid-corporate and
financial institutions segments.
• Conduct research to understand client industry sectors and tailor financial advice accordingly.
• Monitor global financial markets, interest rates, and regulatory changes that may impact clients.
• Ensure adherence to all regulatory requirements, including KYC (Know Your Customer) and AML (Anti-Money.Laundering) regulations.
• Maintain accurate documentation and ensure that all transactions comply with regulatory and legal standards.
• Keep abreast of changing regulations and update clients on how these may impact their business operations.
• Work with internal teams, such as credit, operations, and legal, to ensure smooth and efficient client service delivery
• Collaborate with product development teams to tailor solutions that address specific client needs.
• Engage with senior management to report on client portfolio performance and strategic opportunities.
Relationship Managers – Large & Global Corporates

Key Responsibilities
• Act as the primary point of contact for large domestic and international corporate clients.
• Build and maintain long-term, strategic relationships with key decision-makers at multinational corporations.
• Understand the clients’ global business models, financial needs, and market strategies to provide relevant and timely financial solutions.
• Advise clients on international banking products such as trade finance, treasury services, global cash management,
and foreign exchange.
• Assist clients with cross-border transactions, international market expansion, and managing multi-currency accounts.
• Provide insights on global financial trends, regulatory environments, and geopolitical risks that may impact the client’s business.
• Manage and structure complex global transactions, including syndicated loans, project finance, and mergers and
acquisitions.
• Ensure seamless execution of cross-border financial operations by coordinating with global teams and product
specialists across regions.
• Identify and pursue opportunities to expand the bank’s presence with global corporate clients.
• Develop and implement strategies to acquire new multinational clients and expand relationships with existing ones.
• Collaborate with international teams to offer customized financial products and services that address both global
and local needs.
• Evaluate the financial performance and creditworthiness of large multinational corporations.
• Prepare credit proposals, conduct risk assessments, and recommend appropriate credit structures based on
global market conditions.
• Manage the client portfolio, ensuring profitability while maintaining high standards of credit quality and minimizing
risk.
• Promote a wide range of international financial products and services, including lending, trade finance, cash management, and investment banking.
• Work closely with product specialists across regions to offer customized solutions that fit the unique needs of
global clients.
• Identify opportunities to cross-sell additional products, including treasury services, capital markets solutions,
and hedging strategies.
• Stay informed about global economic trends, regulatory changes, and market dynamics that may impact large
corporate clients.
• Conduct global market research to anticipate the needs of multinational corporations and identify business opportunities.
• Ensure compliance with local and international regulatory requirements, including KYC (Know Your Customer),
AML (Anti-Money Laundering), and other global regulatory frameworks.
• Maintain proper documentation for cross-border transactions and client onboarding, adhering to both local and international legal standards.
• Work with international teams, including relationship managers and product specialists from different regions, to
• provide a seamless global service.
• Collaborate with internal departments such as legal, compliance, and operations to ensure efficient service delivery.
• Participate in global corporate strategy meetings to align client needs with the bank’s overall business goals.
• Monitor client satisfaction and address issues or concerns promptly.
• Ensure the client’s banking experience is seamless across different regions and business units.

Qualifications and Experience
• Grade 12 Credit or above, mandatory in Mathematics and English and any other three subjects.
• Degree in Business or a relevant field or professional qualification from a recognized university.
• Relevant banking qualifications will be an added advantage.
• Minimum Seven (7) years’ work experience, with atleast three 3(years) Relationship Management expierence.
Relationship Managers – Retail Banking and SMEs

Key Responsibilities
• Act as the primary point of contact for Retail clients.
• Understand the clients’ business models, financial needs, and market strategies to provide relevant and timely
financial solutions.
• Advise clients on banking product.
• Provide insights on financial trends, regulatory environments, and geopolitical risks that may impact the client’s business.
• Identify and pursue opportunities to expand the bank’s presence with retail clients.
• Develop and implement strategies to acquire new retail clients and expand relationships with existing ones.
• Evaluate the financial performance and creditworthiness of retail corporations.
• Prepare credit proposals, conduct risk assessments, and recommend appropriate credit structures
• Manage the client portfolio, ensuring profitability while maintaining high standards of credit quality and minimizing
risk.
• Ensure compliance with local and international regulatory requirements, including KYC (Know Your Customer),
• AML (Anti-Money Laundering), and other global regulatory frameworks.
• Maintain proper documentation for cross-border transactions and client onboarding, adhering to both local and international legal standards.
• Collaborate with internal departments such as legal, compliance, and operations to ensure efficient service delivery.
• Monitor client satisfaction and address issues or concerns promptly.
• Ensure the client’s banking experience is seamless across different regions and business units.

Qualifications and Experience
• Grade 12 Credit or above, mandatory in Mathematics and English and any other three subjects.
• Degree in Business or a relevant field or professional qualification from a recognized university.
• Relevant banking qualifications will be an added advantage.
• Minimum Seven (7) years’ work experience, with atleast three 3(years) Relationship Management expierence.
Relationship Managers – Public Sector and NGOs

Key Responsibilities
• Act as the primary point of contact for Public Sector.
• Understand the clients’ business models, financial needs, and market strategies to provide relevant and timely
financial solutions.
• Advise clients on banking product.
• Provide insights on financial trends, regulatory environments, and geopolitical risks that may impact the client’s business.
• Identify and pursue opportunities to expand the bank’s presence with retail clients.
• Develop and implement strategies to acquire new retail clients and expand relationships with existing ones.
• Evaluate the financial performance and creditworthiness of retail corporations.
• Prepare credit proposals, conduct risk assessments, and recommend appropriate credit structures
• Manage the client portfolio, ensuring profitability while maintaining high standards of credit quality and minimizing
risk.
• Ensure compliance with local and international regulatory requirements, including KYC (Know Your Customer),
AML (Anti-Money Laundering), and other global regulatory frameworks.
• Maintain proper documentation for cross-border transactions and client onboarding, adhering to both local and international legal standards.
• Collaborate with internal departments such as legal, compliance, and operations to ensure efficient service delivery.
• Monitor client satisfaction and address issues or concerns promptly.
• Ensure the client’s banking experience is seamless across different regions and business units.

Qualifications and Experience
• Grade 12 Credit or above, mandatory in Mathematics and English and any other three subjects.
• Degree in Business or a relevant field or professional qualification from a recognized university.
• Relevant banking qualifications will be an added advantage.
• Minimum Seven (7) years’ work experience, with atleast three 3(years) Relationship Management expierence.
Relationship Officers – Treasury

Key Responsibilities
• Act as the primary point of contact for FX clients.
• Understand the clients’ business models, financial needs, and market strategies to provide relevant and timely
financial solutions.
• Advise clients on banking product.
• Provide insights on financial trends, regulatory environments, and geopolitical risks that may impact the client’s business.
• Identify and pursue opportunities to expand the bank’s presence with clients.
• Develop and implement strategies to acquire new retail clients and expand relationships with existing ones.
• Collaborate with internal departments such as legal, compliance, and operations to ensure efficient service delivery.
• Monitor client satisfaction and address issues or concerns promptly.
• Ensure the client’s banking experience is seamless across different regions and business units.

Qualifications and Experience
• Grade 12 Credit or above, mandatory in Mathematics and English and any other three subjects.
• Degree in Business or a relevant field or professional qualification from a recognized university.
• Relevant banking qualifications will be an added advantage.
• Minimum Seven (7) years’ work experience, with atleast three 3(years) Relationship Management expierence.
• Must have ACI certification


Work Hours: 8

Experience in Months: 84

Level of Education: Bachelor Degree

Job application procedure

• Applications should be submitted electronically, with the position being applied for clearly indicated in the subject line, via this link
https://shorturl.at/kirqY. 
• Please include scanned copies of your Curriculum Vitae, Certifications, and any other supporting documents.
• Kindly note that physical applications will NOT be accepted.
• For more information on job postings, visit www.izb.co.zm.
• Closing date for all applications is 18th October 2024.
• To apply for this job please visit shorturl.at.

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