Summary
Date Posted: Tuesday, March 04 2025, Base Salary: Not Disclosed

JOB DETAILS:
About the organization
Business & Human Rights Resource Centre works with diverse allies and partners to put human rights at the core of companies’ business models and end abuse; to support communities and workers in securing their rights and accountability for corporate abuse; and to encourage governments to create the right regulation and incentives to uphold human rights in business. We are a global organization rooted in five continental regions, comprised of a Global Team of 80. Global Team members work with a rich network of human rights advocates in ten languages, and place strong emphasis on our alliances with grassroots organisations facing often profound inequalities of power in protecting their rights. The efforts inform our ability to influence responsible business, investors, and governments for transformative change.   

Our work covers the full range of human rights in business, with particular focus on four priority programmes: just energy transition and natural resources; accountable digital technologies; civic freedoms and human rights defenders; and workers’ rights in global supply chains. These are strengthened by cross cutting themes: corporate legal accountability and racial & gender justice.  

About the position
Business & Human Rights Resource Centre, an international non-profit organisation tracking the human rights impacts of more than 10,000 companies worldwide, is seeking a Social Media and Digital Content Officer to join our global team.

The successful candidate will be a creative, digital native social media expert who can help to take our social media content to the next level, helping us to reach and influence our most important audiences.

They will be comfortable devising social media content ideas, designing creative assets, writing sharp, engaging social media copy, and helping colleagues around the world to grow their own social media presence.

The position will also play an important role in the success of our digital platform, which is central to everything the organisation does, both creating content and facilitating content creation by colleagues from across our global team.

This role will join the busy and collegiate central Communications Team, as well as working with project team colleagues to help most effectively communicate our research, analysis and key findings on social channels, supporting and amplifying the efforts of our partners on the ground driving respect for human rights in business and fighting to achieve justice and remedies for victims of corporate abuse.

  
Key Responsibilities
Social media (approx. two thirds of role): 
• Social media content: Manage the day-to-day social media comms production and planning, including planning calendars, scheduling and posting 
• Asset creation: Design and create compelling social-first assets and copy for channels including LinkedIn, X and Bluesky 
• Regional support: Support regional teams in strengthening their own social media content, outreach and engagement, including our Spanish-language channels (candidates are not expected to be Spanish speakers).  
• Channel growth: Lead on growing follower numbers and engagement levels for our social media accounts 
• Social media strategy: Support Head of Comms on updating and executing the social media elements of the new communications strategy. 
• Digital advertising: assisting the Head of Comms on the rollout of digital advertising campaigns. 

Monitoring and evaluation:
• KPIs and evaluation: Lead on monitoring and evaluating our social media performance and KPIs. 
• Monitoring: Monitoring online conversation for mentions of BHRRC and opportunities for the organisation to react to breaking situations and stories, working with our Media Officer.  

Website (approx. one third of role): 
• Training and content creation: Becoming a website “super user”, creating content for our website, and leading on support and training for team members on how to add front-end content on the site. 
• Digital-first events: Support on the rollout of digital-first events, including leading on logistics and communications for our flagship Mary Robinson series. 
 
Key competencies and attributes
Essential:
Experience: At least three years’ experience in a social media-focused role, with a strong preference for experience working as part of an international team or on international issues and campaigns.
A digital native, who understands how to create compelling content that is social-first in nature.
A track record of developing impactful social media and digital communications content, preferably in the campaigning, policy, advocacy or not-for-profit spaces.

Communications: Excellent understanding of how strategic digital communications can work alongside research and advocacy approaches to achieve change.
Proven ability to communicate complex and sensitive information in an impactful way; understanding of how to tailor content to different audiences, contexts and channels online.

Global focus: This role has a strong regional/international remit and international working experience is strongly preferred. 

Content creation: Experience in creating graphic content (in Canva or another graphics program). Experience in creating or editing video content would be an advantage, but is not essential.

Writing for social and the web: Must be able to condense complex information into compelling social-first copy that drives users to meaningful action, and to translate copy into website-appropriate, SEO friendly online copy.

Website content: Experience with website CMS such as Wagtail, Drupal, Wordpress, and creating web pages/content for websites.

Supporting staff: Enthusiasm for supporting colleagues develop compelling digital communications. Experience supporting staff through training or coaching desirable.

Team player: Experience of, and commitment to, working in high-performing teams which are highly collaborative and focused on outcomes. Willingness to provide cover for team members - including occasional, infrequent out of hours work - and share admin jobs. Experience of working with colleagues remotely, and in multicultural and diverse cultures and working environments also desirable.

Desirable:
Digital analytics and other tools: Comfortable using tools such as Google Analytics and on-board social media analytics in e.g. LinkedIn to monitor, evaluate and report on content performance. Experience in using social media scheduling tools is a bonus.

Knowledge of human rights issues: A strong interest in international issues and familiarity with social justice issues desirable.

Languages: Must have exceptional spoken and written English. Additional language(s) desirable (Arabic/ Chinese/ French/ German/ Japanese/ Korean/ Portuguese/ Spanish).

Travel: There may be occasional international travel for information gathering, communications and/or representation.

The Business & Human Rights Resource Centre is a diverse, global team. We are committed to providing equal opportunities for everyone regardless of their background. We acknowledge that people from certain backgrounds are under-represented in this area of work and seek to directly address that through our hiring practices. We particularly encourage applications from women, BAME applicants, people with disabilities, and people who identify as LGBTQI+ or Indigenous.

Education Requirement: No Requirements

Work Hours: 8

Experience in Months: 36

Level of Education:

Job application procedure
• Complete and return this application form via our jobs portal. Kindly note that the application form is required; we will not accept CVs. If you need any additional support, please reach out to Bea Ocampo at Ocampo@business-humanrights.org 

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