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2 Customer Service Assistant job at Indo Zambia Bank Limited
Indo Zambia Bank
Website :
30 Days Ago
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Vacancy title:
2 Customer Service Assistant

[ Type: FULL TIME , Industry: Business Management and Administration , Category: Customer Service ]

Jobs at:

Indo Zambia Bank Limited

Deadline of this Job:
Wednesday, February 19 2025 

Duty Station:
Within Zambia , Lusaka, South - Central Africa

Summary
Date Posted: Thursday, February 13 2025, Base Salary: Not Disclosed

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Learn more about Indo Zambia Bank Limited
Indo Zambia Bank Limited jobs in Zambia

JOB DETAILS:

Job Purpose
The Customer Service Assistant will actively promote and sell products or services and
to create a positive customer experience.

Responsibilities:
• Greet customers warmly and assist them with their inquiries, providing information about products and services.
• Proactively identify customer needs and recommend appropriate products or services to meet those needs.
• Process sales transactions accurately and efficiently, including handling cash, credit card, and other forms of payment.
• Maintain a thorough understanding of product knowledge, including features, benefits, and pricing.
• Resolve customer complaints and issues effectively, escalating complex problems to the appropriate department when necessary.
• Build and maintain strong relationships with customers, fostering loyalty and repeat business.
• Meet or exceed sales targets and contribute to the overall sales goals of the team.
• Assist with visual merchandising, ensuring that displays are attractive and well-stocked.
• Maintain a clean and organized work environment.
• Stay up-to-date on product knowledge, company policies, and industry trends.
• Assist with other duties as assigned, such as inventory management or supporting other departments.

Qualifications and Experience
• Grade 12 with 5 credits including English and Mathematics
• 5 years of relevant experience in customer service and sales.
• Bachelors degree in any business field
• Ability to pay close attention to detail and be flexible in a fast paced and growing organization.

Work Hours: 8

Experience in Months: 60

Level of Education: Bachelor Degree

Job application procedure
• Applications should be submitted electronically, via our website using the link
• https://forms.gle/yVBZk343avkzekMYA 
• Application attachments should include clearly scanned copies of the Curriculum Vitae, Qualifications, Certifications and other supporting documents which will be uploaded via the link as one PDF document. Please note that physical applications will NOT be accepted.
• Closing date for the applications is 19th February, 2025
• To apply for this job please visit docs.google.com.

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QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Customer Service jobs in Zambia
Job Type: Full-time
Deadline of this Job: Wednesday, February 19 2025
Duty Station: Lusaka
Posted: 13-02-2025
No of Jobs: 2
Start Publishing: 13-02-2025
Stop Publishing (Put date of 2030): 13-02-2066
Apply Now

Caution: Never Pay Money in a Recruitment Process.

Some smart scams can trick you into paying for Psychometric Tests.
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  • SELECT a.* FROM icop0_gsd a WHERE a.state = 1 AND a.plugin = 'menus' AND a.appview IN ('menus','*') ORDER BY a.id desc222μs2.08KB/libraries/src/MVC/Model/BaseDatabaseModel.php:166Copy
  • SHOW FULL COLUMNS FROM `icop0_users`293μs2.2KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:625Copy
  • SELECT * FROM `icop0_users` WHERE `id` = :userid116μs4.41KBParams/libraries/src/Table/User.php:104Copy
  • SELECT `g`.`id`,`g`.`title` FROM `icop0_usergroups` AS `g` INNER JOIN `icop0_user_usergroup_map` AS `m` ON `m`.`group_id` = `g`.`id` WHERE `m`.`user_id` = :muserid148μs1.68KBParams/libraries/src/Table/User.php:132Copy
  • SELECT * FROM icop0_jmap_headings WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job-2-Customer-Service-Assistant-job-at-Indo-Zambia-Bank-Limited-72671'95μs1.05KB/plugins/system/jmap/jmap.php:1135Copy
  • SELECT `original_text`, `target_text`, `original_text_regex`, `target_text_regex` FROM `icop0_jmap_text_replacements` WHERE `published` = 165μs1008B/plugins/system/jmap/jmap.php:508Copy
  • SELECT `value` FROM icop0_acym_configuration WHERE `name` LIKE "%regacy" OR `name` LIKE "%\_sub"326μs856B/plugins/system/acymtriggers/acymtriggers.php:430Copy
  • SHOW TABLES978μs8.82KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:678Copy
  • SELECT * FROM icop0_acym_plugin98μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_plugin82μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT `groups`.*, `groups`.title AS text, `groups`.id AS `value` FROM icop0_usergroups AS `groups`82μs1.36KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT configvalue FROM `icop0_js_job_config` WHERE configname = 'company_seo'60μs856B/components/com_jsjobs/models/configurations.php:103Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'220μs1.02KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT name AS col FROM `icop0_js_job_companies` WHERE id = 262181μs856B/components/com_jsjobs/models/company.php:1832Copy
  • SELECT `session_id` FROM `icop0_session` WHERE `session_id` = ?103μs1.63KBParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:291Copy
  • UPDATE `icop0_session` SET `data` = ? , `time` = ? WHERE `session_id` = ?9.64ms912BParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:318Copy