Summary
Date Posted: Tuesday, September 21, 2021 , Base Salary: Not Disclosed

JOB DETAILS:
N-FRASYS Zambia Limited is looking for two qualified Dispatch clerks to be working at the National Breweries plant.

Right-Fit candidate will have the following knowledge, skills and attributes:
• Strong organization skills
• Attention to detail
• Good interpersonal
• Customer service and telephone communication skills
• Work independently and within a team;
• handle multiple tasks simultaneously and maintain composure under pressure in a fast-paced environment
• Professional work ethic and not afraid of hard work

Job Responsibilities
• Assign motor vehicles and drivers for conveyance of merchandise and passengers and compiles lists of available vehicles
• Schedule and optimizes route plans in alignment with customer expectations and internal KPIs
• Prepare picking slips, delivery notes and Trip sheets for warehouse staff and drivers for efficient loading and dispatch of the deliveries on time
• Maintain constant communication with drivers, logistics and sales staff to ensure customers delivery needs are addressed
• Monitor the loading of trucks by warehouse staff and ensure the loads are complete to customer’s satisfaction.
• Monitor paperwork and shipment documentation for accuracy
• Communicate all relevant information effectively to involved parties to ensure proper execution
• Handle internal and external customer concerns in a quick and courteous manner, escalating matters based on priority
• Develop relationships with all cross-sectional staff; utilize relationships to influence others and gain willing cooperation
• Perform other duties and special projects as assigned

Requirements:
• Certificate in clearing and forwarding or any related field
• Grade 12 certificate.
• More two years’ experience in same or related industry
• Experience as a dispatcher with any company is added advantage
• Able to work in a 24x7x365 days environment
• Should have a driving license

Education Requirement: No Requirements

Work Hours: 8

Experience in Months: 24

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Job application procedure
Interested candidates meeting the above requirements must email their application letter, CV and other supporting documents as a single file in Word or PDF to: cmakusha@yahoo.com, sakalarachel20@gmail.com and siboperez@gmail.com
Candidates to send the same application to all the three emails.

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