Summary
Date Posted: Thursday, October 17, 2019 , Base Salary: Not Disclosed

JOB DETAILS:
Job Summary
We are now looking for a Second Level Operations Specialist that will be responsible for the coordination, management, execution and reactive maintenance activities that require a higher level of support than offered by the 1st level Operations. This person shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. .

Job Responsibilities:
• Incident management
• You will assist with Problem management
• System administration
• And you will work with Billing operations

  Job Skills:
• Knowledge of Managed Service telecom operations practice
• Knowledge sharing and collaboration skills
• Ericsson knowledge
• English skills
• Delivering results & meeting customer expectations
• Analyzing
• Working with people
• Creating & innovating
• Applying expertise & technology

  Job Qualifications:
• Bachelor level, in engineering (IT, Telecom) or
• 3-5 years’ experience of deploy system test and lead testing team.
• ISEB/ISTQB software testing qualifications would be an advantage

Job Education Requirements:
• Bachelor level, in engineering (IT, Telecom)

Job Experience Requirements:
• 3-5 years’ experience of deploy system test and lead testing team..

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Job application procedure
To apply for this job please visit https://jobs.ericsson.com/main/jobs/300004?lang=en-us&jobPipeline=LinkedIn 

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