2nd Level Operations Specialist Job at Ericsson - Career Opportunity in Zambia
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1798 Days Ago
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Vacancy title:
2nd Level Operations Specialist

[ Type: FULL TIME , Industry: Business Management and Administration , Category: Administrative & Office ]

 

Jobs at:

Ericsson

Deadline of this Job:
22nd December 2019  

Duty Station:
Within Zambia , Lusaka , South - Central Africa

Summary
Date Posted: Friday, December 13, 2019 , Base Salary: Not Disclosed


JOB DETAILS:
Job Summary
We are now looking for a Second Level Operations Specialist that will be responsible for the coordination, management, execution and reactive maintenance activities that require a higher level of support than offered by the 1st level Operations. This person shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. .

  Job Responsibilities:
• Incident management
• You will assist with Problem management
• System administration
• And you will work with Billing operations


  Job Skills:
• Knowledge of Managed Service telecom operations practice
• Knowledge sharing and collaboration skills
• Ericsson knowledge
• English skills
• Delivering results & meeting customer expectations
• Analyzing
• Working with people
• Creating & innovating
• Applying expertise & technology


  Job Qualifications:
• Bachelor level, in engineering (IT, Telecom) or
• 3-5 years’ experience of deploy system test and lead testing team.
• ISEB/ISTQB software testing qualifications would be an advantage


Job Education Requirements: Not Specified


Job Experience Requirements: Not Specified

 

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Job Info
Job Category: Administrative jobs in Zambia
Job Type: Full-time
Deadline of this Job:  22nd December 2019
Duty Station: Lusaka
Posted: 13-12-2019
No of Jobs: 1
Start Publishing: 13-12-2019
Stop Publishing (Put date of 2030): 13-12-2065
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