3 Call Center Staff Job at Mango Telecom Ltd - Career Opportunity in Rwanda
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2222 Days Ago
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Vacancy title:
3 Call Center Staff

Jobs at:
Mango Telecom Ltd

Deadline of this Job:
10th November 2018

Duty Station:
Kigali, Rwanda

Summary
Date Posted: 11th October 2018 , Base Salary: Not Disclosed , Employment Type: Full-Time

About the Company

JOB DETAILS:

COMPANY BACKGROUND

Mango Telecom Ltd is a licensed Internet Service Provider (ISP) that is incorporated under the laws and regulations of the Republic of Rwanda. The company is engaged in the business of providing advanced information and Communication Technology (“ICT”) services based on 4G LTE and Fiber Connectivity. Mango Telecom Ltd, a leading Internet service provider, has evolved into a full-range Internet and business solutions provider.

Position: Call center staff

Number of position: 3

Reporting to: Sales Manager

KEY DELIVERABLE:

  • Pick calls
  • Handle customer issues
  • Resolve customer Queries
  • Inform company of the issue of customer
  • Escalate customers complaint to relevant stakeholders

SKILL AND EXPERIENCE:

  • Graduate or diploma holder
  • Excellent communication and interpersonal skills
  • Proactive and good problem-solving skills
  • High level of confidence and ability to establish communications with others
    proficient in MS Word and Excel
  • Ability to prioritize and work with minimum supervision
  • Have a basic knowledge of using a computer
  • Having a good typing speed

Job application procedure

Interested Candidates should send their updated CV to this email: timwu@mangotelecom.rw not later than 10th November 2018.

Job Info
Job Category: Customer Service jobs in Zambia
Job Type: Full-time
Deadline of this Job: 10th November 2018
Duty Station: Kigali, Rwanda
Posted: 11-10-2018
No of Jobs: 3
Start Publishing: 11-10-2018
Stop Publishing (Put date of 2030): 11-10-2064
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