Summary
Date Posted: Monday, June 21, 2021 , Base Salary: Not Disclosed

JOB DETAILS:
Reports to COO
North Star: Maximum lead conversion
The Response Consultant is responsible for responding to customer enquiries via all standard digital channels.

Responsibilities
Facebook
• Respond to all messages
• Respond to all comments
• Send all leads to the Customer Success Team
Whatsapp
• Respond to all messages
• Send all leads to the Customer Success Team
Email
• Respond to all emails
• Send all leads to the Customer Success Team

Key Metrics
• Leads created
• W-o-W lead growth
• M-o-M lead growth
• Conversion rate

Key Competences
• Clear thinking
• Critical thinking
• Analysis
• Strong communication skills

Qualifications
• BA or BS degree in Marketing, Communications or a related field
• You may or may not have design skills, but you have an eye for beautiful aesthetics and must be pedantic about good communications
• Strong interest in technology/startups

Personal Attributes
• Collaborator
• Diplomat
• High integrity
• Objectivity

Job Experience: No Requirements

Work Hours: 8

Level of Education: Bachelor Degree

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