Summary
Date Posted: 25th January 2019 , Base Salary: Not Disclosed , Employment Type: Full-Time , Currency: RwF

JOB DETAILS:
ARC works with its partners and constituencies to provide opportunities and expertise to refugees, displaced people and host communities — to better survive conflicts and crisis, and to rebuild lives of dignity, health, security, and self-sufficiency. ARC presently works in and with partners in ten countries globally.
ARC has consistently operated in Rwanda since 1994, and today has a strong and committed team of over 200 regular, full-time national staff and partners — implementing programs in Primary health care, RH, HIV and Nutrition, WASH, Shelter/infrastructure, and SGBV & Protection.
Kuja Kuja is a new initiative from ARC, which collects real-time feedback from the communities that we serve. This feedback helps ARC to improve our services and to build a deeper connection with communities. We have successfully launched Kuja Kuja across Uganda, Somalia, Sudan, and Rwanda and will be growing our operations significantly in Rwanda in the coming year.
ARC is looking for qualified, self-driven and committed individual - for the position of Kuja Kuja Insight Associate, based full time in Kiziba Refugee Camp in Karongi District.
Position
Insight Associate, Kuja Kuja (3 Positions)
Report To: Kuja Kuja Insight Manager, Rwanda
Primary Purpose
Job Summary
The insight associate will be responsible for collecting feedback from customers/program beneficiaries and share it with ARC service teams in line with the Kuja Kuja feedback system.
Minimum Requirements
• Kinyarwanda, English, and French are a requirement, basic Kiswahili preferable.
• Experience working within the humanitarian response or social development space or a demonstrated desire to learn about this work.
• Familiarity with digital technology and experience using Microsoft word, WhatsApp, email, and other applications.
• Some experience in customer service, sales, hospitality, or teaching is very desirable.
• Preferably a Resident of Karongi Districti Kiziba Refugee Camp.

{module 312}

Job application procedure
Submit 1 page Cover letter, an updated CV (maximum three pages) and names, title, and contacts of three professional referees, to include most current employer/supervisor – via email to RWJobs@arcrelief.org with the POSITION applied for clearly indicated in the subject line. The deadline for submission of applications is 31st January 2019 at 17:00hrs.
Only applications received through the stated email address will be considered. Only shortlisted candidates will be contacted.
American Refugee Committee is an Equal Opportunity Employer offering employment without regard to race, color, religion, gender, sexual orientation, gender identity age, national origin, citizenship, physical or mental disability or protected veteran status.
American Refugee Committee complies with all applicable laws governing nondiscrimination in employment.