Summary
Date Posted: 4TH MARCH 2019 , Base Salary: Not Disclosed , Employment Type: Full-Time , Currency: RWF , Value: 100000 , Minimum: 70000 , Maximum: 300000 , Period: MONTH

JOB DETAILS:
Job Description
1. Receive and orient clients:?
 Receive, inform and orient stakeholders appropriately;
 Receive correspondences and make its orientation
 Receive and respond the calls
• Responds to public inquiries
Job Profile
A1 in Secretariat Studies, Linguistic and Literature, Public Administration, Administrative Sciences, Management.
Key Technical Skills & Knowledge required:
• Strong interpersonal and communication skills
• High attention to detail
• Able to stand for extended periods of time
• Avid understanding of front desk operations
• Good time management skills
• Excellent telephone etiquettes
• In depth knowledge of administrative and clerical protocols
• Knowledge of customer services practices
• Highly skilled in handling incoming calls and routing them appropriately
• Highly skilled in greeting visitors and directing them to the right person or section
• In
• Depth knowledge of managing the guests’ book and issuing security passes
• Hands
• On experience in giving information and answer questions
• Proven record of answering calls and taking messages
• Demonstrated ability to deal with phone and email enquiries
• Able to keep an organized reception area
• Comprehensive knowledge of organizing reading material in the waiting area

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Job application procedure

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