Summary
Date Posted: Friday, November 17 2023, Base Salary: Not Disclosed

JOB DETAILS:
JOB SUMMARY
The Area Sales Coordinator is responsible for managing and coordinating all activities related to agent recruitment, marketing, sales, customer repayments, and after-sale support in a specified area.
They play a key role in expanding the customer base, ensuring sales targets are met, and maintaining customer satisfaction.

RESPONSIBILITIES
AGENT RECRUITMENT AND TRAINING
• Identify and recruit local agents who will promote and sell pay-as-you-go solar products in the designated area.
• Provide comprehensive training to agents on product knowledge, sales techniques, and company policies.

MARKETING AND SALES:
• Develop and execute marketing strategies to promote pay-as-you-go solar products and services within the area.
• Collaborate with the marketing team to create and distribute promotional materials.
• Establish sales targets and ensure that agents meet or exceed them.
• Monitor market trends and competitor activities, providing feedback to the management team.

CUSTOMER ACQUISITION AND RELATIONSHIP MANAGEMENT:
• Oversee the process of acquiring new customers through agents and direct sales efforts.
• Build and maintain strong relationships with customers, addressing their inquiries, concerns, and needs promptly.
• Conduct customer satisfaction surveys and gather feedback to improve service quality.

REPAYMENTS AND FINANCIAL MANAGEMENT:
• Monitor and ensure timely repayments from customers according to the pay-as-you-go system.
• Collaborate with the Customer Service department to track payments, manage arrears, and implement appropriate collection strategies.

AFTER-SALE SUPPORT:
• Provide technical support and assistance to customers when needed, coordinating with the technical team.
• Handle and resolve customer complaints or issues related to product performance, billing, or service.

COMPLIANCE AND DOCUMENTATION:
• Ensure that all sales and operational activities comply with local regulations and company policies.
• Maintain accurate documentation of sales contracts, customer agreements, and other relevant paperwork.

SKILLS/REQUIREMENT
• He/she must be a dynamic, self-motivated individual.
• Interpersonal and leadership skills.
• Proactive decision-making skills.
• Communication Skills
• Diploma/Certificate in sales & Marketing
• 2 years proven experience of sales in PAYG industry.


Work Hours: 8

Experience in Months: 24

Level of Education: Associate Degree

Job application procedure

Submit your Qualifications and CV to
rdgzambia@gmail.com  by 23rd November 2023.

NT: Applicants must reside within the Advertised town.


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