Summary
Date Posted: Wednesday, October 23, 2019 , Base Salary: Not Disclosed

JOB DETAILS:
We are a vibrant Zambian start-up which provides smart solutions to clients seeking handyman services such plumbing, electrical works, vehicle maintenance and other services required around the home.
Our company wishes to employ a Business Manager. .

Job Responsibilities:
Office Administration:
• Ensure that the office is always clean and tidy
• Manage office consumables
• Ensure that the office is always secured
• Maintain the asset register
• Ensure that office furniture and equipment is well maintained
• Ensure proper filing and record keeping
Client Management:
• Assist clients to sign up onto the platform
• Attend to client queries
• Follow up overdue cancellation call-out fees
• Verify electronic payments made by clients
• Manage client accounts
Expert Management:
• Facilitate the end to end expert recruitment process
• Liaise with key stakeholders involved in the recruitment process
• Attend to expert queries
• Record payments from experts and payments to experts
• Monitor job reviews by clients and implement any necessary corrective measures for negative reviews
• Manage expert accounts
Sales and Marketing:
• Manage sales promotions
• Liaise with the social media manager
• Represent the company at various expos, commercial shows and other similar events
• Liaise with advertising agencies
Accounting:
• Appropriately record all expenditure
• Manage all payables e.g. rentals, internet costs, utilities etc.

  Job Skills:
• Well-developed people management skills
• Excellent interpersonal and communication skills (across the business)
• Strong customer focus and service orientation
• Creative, analytical with good problem solving skills
• Conflict management skills and ability to manage ambiguity

Job Qualifications: Not Specified

Job Education Requirements: Not Specified

Job Experience Requirements:
• Atleast 6 months proven experience in any software/IT company
• Experience in customer relations

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Job application procedure
Interested candidates meeting the above requirements should send their aInterested candidates meeting the above requirements should send their application letters enclosing an updated CV and copies of academic certificates to info@lungisasolutions.com  no later than 31st October, 2019.

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