Summary
Date Posted: Thursday, May 25 2023, Base Salary: Not Disclosed

JOB DETAILS:
This role provides a unique opportunity to learn the ropes of the medical device industry while gaining valuable experience to develop your skillset into a medical device role.
The overall responsibilities of the Associate Sales Consultant position include providing clinical and selling support in hospital as set forth below, while ensuring customer service, sales logistics, technical expertise, and product knowledge of highest order / level. Support sales objectives, cover cases, and manage billing / purchase order.

POSITION DUTIES & RESPONSIBILITIES:
• Assist client’s sales organization in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers.
• Assist in the attainment of established sales goals including market share objectives in prescribed territory. Apply knowledge of sales process, product portfolio and customer knowledge to improve sales outcomes
• Guide and assist surgeons in the operating room through their clinical and product knowledge. Use his / her product knowledge to present, demonstrate, and ensure proper utilization of client’s products.
• Troubleshoot and provide other technical assistance; handle customer requests, effectively manage hospital billing, create / close purchase orders.
• Share key customer, procedural and marketplace insights with other sales, clinical, marketing and strategic account teams to improve on solutions / service levels
• Provide Operating Room and Sterile Processing Department consultation assigned area ensuring product availability. Ensure all promotional materials are maintained in a presentable manner.
• Ensure client’s services and offering meet highest quality standards
• Analyze product performance and gain insights around engagements in customer facilities focused on optimizing the performance of products (both capital and consumables products), as well as optimize environments in which our products are utilized.
• Focus on customer satisfaction and retention; and improving the customers’ insights into client’s tangible and non-tangible value proposition and solutions. Differentiate Medarcs products versus competition by providing the customer unique insights.
• Participate and support in the commercialization / implementation of client’s new products and solutions with customer

REQUIREMENTS:
• Bachelor’s degree from an accredited university/college required
• OR Associates Degree + 4 years relevant experience (Orthopedic Sales or disciplines focused on clinical/surgical/EMT/Nursing/Physical Therapy/Rehabilitation, other patient focused field/Hospital environments or equivalent) experience in lieu of Bachelor’s degree
• Certified Surgical Technician, or highly specialized selling / medical training or certification (e.g. Medical Sales College)/medical training or certification
• Experienced in data analysis and have excellent problem-solving skills
• Results Orientation/Sense of Urgency – ability to drive to tight timelines
• Strong interpersonal skills
• Customer focus (internal & external)
• Ability to work independently and autonomously
• Ability to work in matrix and team structure
• High level of attention to detail
• Demonstrated ability to understand, interpret, communicate and work in complex environment
• Strong technical product knowledge of corrective surgical equipment, procedures, protocols and solutions preferred
• Understanding of human anatomy and physiology

COMPETENCIES:
• Demonstrated work ethic and integrity
• Demonstrated planning, organizing and territory management skills
• Strong interpersonal skills; excellent communication skills
• Demonstrated critical thinking and analysis; problem solving
• Possess decisiveness, sound judgment
• Knowledge of customer-focused selling skills
• Knowledge of basic computer skills
• Ability to listen and learn.

Work Hours: 8

Experience in Months: 48

Level of Education: Bachelor Degree

Job application procedure
Suitable candidates with the requisite qualifications who qualify for the above positions should send their completed CV with traceable referees and educational attachments to admin@batterykingzambia.com/nixin5521@gmail.com  in PDF format. Closing date for applications is 2023.
Closing date 10th June, 2023 and only candidates who qualify will be communicated to.


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