Summary
Date Posted: Monday, April 22 2024, Base Salary: Not Disclosed

JOB DETAILS:

To manage the claim from notification to completion as well as support the claims assessor in their core function and other internal and external customers

• Provide support to Claims assessors whilst ensuring accurate investigation and validation of simple claims
• Contribute to teamwork and inclusivity within own team
• Identify and utilise opportunities to assess and improve own performance
• Ensure operational excellence through the delivery of work processes according to defined quality standards
• Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to area of specialisation
• Build and maintain stakeholder relationships
• Deliver customer service through adherence to quality service standards
• Contribute to cost efficiencies through responsible utilisation of work-related resources
• Optimise work through the application of learning experiences
• Understand business policies, regulations and procedures and comply to Corporate Governance

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties

Work Hours: 8

Experience in Months: 12

Level of Education: High School

Job application procedure

To apply for this job please visit

https://firstrand.wd3.myworkdayjobs.com/en-US/FRB/job/Lusaka/Claims-Coordinator_R11822?locationCountry=db69e9b8446c11de98360015c5e6daf6 

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