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Client Success and Revenue Growth Specialist job at IO TECHNOLOGIES LIMITED
IO TECHNOLOGIES LIMITED
Website :
127 Days Ago
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Vacancy title:
Client Success and Revenue Growth Specialist

[ Type: FULL TIME , Industry: Engineering Services , Category: Admin & Office ]

Jobs at:

IO TECHNOLOGIES LIMITED

Deadline of this Job:
Friday, January 31 2025 

Duty Station:
Within Zambia , Kitwe, South - Central Africa

Summary
Date Posted: Thursday, January 23 2025, Base Salary: Not Disclosed

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Learn more about IO TECHNOLOGIES LIMITED
IO TECHNOLOGIES LIMITED jobs in Zambia

JOB DETAILS:
Key Responsibilities:
Client Engagement and Satisfaction:
Regularly contact clients to ensure they are enjoying our services.
Address client queries, concerns, and issues promptly and professionally.
Solicit feedback from clients to identify opportunities for service improvement.
Account Management:
Maintain up-to-date client accounts, including subscription payment tracking and follow-ups.
Ensure timely renewal of subscriptions and identify potential account risks or opportunities.
Provide basic bookkeeping support related to client accounts.
Business Growth:
Leverage existing contacts and client relationships to generate new business.
Identify and pursue upselling and cross-selling opportunities for our IoT services.
Develop and execute strategies to meet or exceed revenue growth targets.
Communication and Collaboration:
Act as a liaison between clients and internal teams to ensure issues are escalated and resolved efficiently.
Regularly update company leadership on client satisfaction metrics and revenue trends.
Data Analysis and Reporting:
Use data analytical skills to generate insights into client behavior and identify areas for improvement.
Monitor client usage patterns to recommend tailored solutions and strategies.
Continuous Improvement:
Proactively suggest and implement service enhancements to improve the overall client experience.
Stay informed on industry trends and competitive offerings to keep IO Technologies at the forefront of innovation.

Requirements:
Self-starter with a demonstrated ability to work independently and take ownership.
Strong communication and interpersonal skills, with a client-focused attitude.
Basic bookkeeping knowledge and familiarity with subscription payment systems.
Proven ability to generate business growth through client engagement and networking.
Analytical mindset with the ability to interpret data and provide actionable recommendations.
Experience in IoT or a related technology field is an added advantage.

Preferred Skills:
Proficiency in using CRM software and client account management tools.
Data analytical tools experience (e.g., Excel, Tableau, or Power BI).

What We Offer:
A dynamic and innovative work environment with opportunities for growth.
Competitive salary and performance-based incentives.
The chance to work at the cutting edge of IoT technology.

Education Requirement: No Requirements

Work Hours: 8

Experience in Months: 12

Level of Education:

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Job Info
Job Category: Accounting/ Finance jobs in Zambia
Job Type: Full-time
Deadline of this Job: Friday, January 31 2025
Duty Station: Kitwe
Posted: 23-01-2025
No of Jobs: 1
Start Publishing: 23-01-2025
Stop Publishing (Put date of 2030): 23-01-2077
Apply Now

Caution: Never Pay Money in a Recruitment Process.

Some smart scams can trick you into paying for Psychometric Tests.
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  • SELECT `g`.`id`,`g`.`title` FROM `icop0_usergroups` AS `g` INNER JOIN `icop0_user_usergroup_map` AS `m` ON `m`.`group_id` = `g`.`id` WHERE `m`.`user_id` = :muserid159μs1.68KBParams/libraries/src/Table/User.php:132Copy
  • SELECT * FROM icop0_jmap_headings WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job-Client-Success-and-Revenue-Growth-Specialist-job-at-IO-TECHNOLOGIES-LIMITED-71419'106μs1.05KB/plugins/system/jmap/jmap.php:1135Copy
  • SELECT `original_text`, `target_text`, `original_text_regex`, `target_text_regex` FROM `icop0_jmap_text_replacements` WHERE `published` = 191μs1008B/plugins/system/jmap/jmap.php:508Copy
  • SELECT `value` FROM icop0_acym_configuration WHERE `name` LIKE "%regacy" OR `name` LIKE "%\_sub"375μs856B/plugins/system/acymtriggers/acymtriggers.php:430Copy
  • SHOW TABLES1.14ms8.82KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:678Copy
  • SELECT * FROM icop0_acym_plugin116μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_plugin107μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT `groups`.*, `groups`.title AS text, `groups`.id AS `value` FROM icop0_usergroups AS `groups`108μs1.36KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT configvalue FROM `icop0_js_job_config` WHERE configname = 'company_seo'158μs856B/components/com_jsjobs/models/configurations.php:103Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'267μs1.02KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT name AS col FROM `icop0_js_job_companies` WHERE id = 843290μs856B/components/com_jsjobs/models/company.php:1832Copy
  • SELECT `session_id` FROM `icop0_session` WHERE `session_id` = ?138μs1.63KBParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:291Copy
  • UPDATE `icop0_session` SET `data` = ? , `time` = ? WHERE `session_id` = ?25.03ms912BParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:318Copy