Summary
Date Posted: Thursday, February 10, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Country Director – Zambia
About the role
Function of Department
• To deliver high quality impactful programmes that support development progress in Zambia and meet the needs of Crown Agents’ clients
• To grow Crown Agents’ business in Zambia particularly within the Supply Chain and Government Systems Strengthening Clusters, engaging with the local market to secure new and profitable work that will expand our footprint in the country and provide a sustainable income stream for the company
• To operate as a well-run functional operational platform for Crown Agents in Zambia, employing and investing in talented people who will contribute to CA’s global business.

Main Responsibilities
Strategy
• Agree overall strategic direction for CA Zambia in line with Crown Agents’ overall global corporate growth strategy
• Provide sound interpretation of local market information and be fully aware of local and regional political and economic contexts in determining opportunities & priorities
• Feed into overall corporate strategy on an on-going basis as an active member of CA’s Global Leadership Group (GLG).
• Develop a thorough knowledge of clients and relevant local markets
• Actively participate in the development of CA’s international office network
• Travel across the network as may be required to support the broader global business
Business Winning
• Identify and secure new growth opportunities to build a stronger and more sustainable portfolio of contracts and programmes for CA in Zambia particularly in the areas of Procurement and Inspections and Government Systems strenghtening
• Expand and fully utilise existing contracts to maximise the financial contribution of programmes to CA’s overall business performance
• Seek new and develop appropriate partners and consortia to further strengthen CA Zambia’s market offering.
• Understand and develop access and trust with important and influential customer contacts.
Staff Management
• Manage, mentor and support CA Zambia’s staff ( once the office is built out); providing inspirational leadership to the country team, and ensuring clarity regarding CA and donors’ values and priorities;
• Encourage and ensure effective communication within the Zambia office, and with the global business (with London and the rest of CA’s global network);
• Build a trusting, collaborative environment internally with CA Zambia staff role modelling CA’s values of courage and authenticity;
• Manage human resources as per CA values, policies and guidelines as well as in-country labour legislation in respect of recruitment, terms & conditions, effective performance management and employee relations
• In collaboration with the HR dept HQ, ensure that all staff and managers are properly supported and developed to perform effectively in their job and develop professionally.
Operations & Finance oversight
• Ensure adherence to correct governance in respect of company law and tax regulations
• Oversee all financial management, audits, monitoring, and evaluation activities for all CA operations in Zambia
• Comply with company management reporting requirements and ensure an effective management of risk
• Oversee the maintenance of all CA Zambia resources including IT systems to facilitate effective operations, programme delivery and business development
• Ensure prompt payment by clients and follow up any outstanding debts
• Contribute to developing and managing an annual budget internally at CA Zambia, together with Country finance lead and Regional team

About you
Programme Delivery & Technical oversight
• Support and demand high quality and delivery standards to ensure positive, sustainable commercial and reputation effect for CA Zambia that can be leveraged to provide new leads or programme ‘build outs’
• Oversee management, delivery, monitoring and evaluation of work plans to meet the changes, needs and realities based on programme; implementation/performance results, ensuring all tasks are completed at high quality and on time.
• Ensure quality implementation of activities in compliance with project contracts and in a way which means the expectations and requirements of CA’s clients
• Provide sound technical guidance to project teams, given local context, for innovations, changes or additional activities that will further project objectives;
• Bring relevant technical knowledge and insights to programme delivery in relation to Crown Agents’ project activities in Zambia
• Ensure project staffing, structure and reporting relationships are aligned with country needs, local context and available resources.
• Work in close partnership with HQ delivery teams, including practice directors, relevant programme directors and those in the Programme Management Office (PMO)
Governance
• Manage the affairs of the company in accordance with and adherence to the prevailing in country laws as well as policy delegations of CA Zambia
• Ensure technical, financial, contractual and political integrity are maintained to safeguard CA reputation
• Ensure effective collaboration, coordination and internal partnerships with other CA projects, and departments to build synergies across programmes for maximum impact.
Safeguarding
• Be aware of and compliant with all the standards following Safeguarding procedures and policies. Promote Crown Agents’ speak up culture to protect the welfare of children, young people and vulnerable adults
General
• Be aware of and adhere to company quality standards and procedures in accordance with Crown Agents’ commitment to working to the highest quality standards and striving for continual improvement
• Undertake international and national travel on consultancy and research assignments as may be needed

About us
Qualifications
• Relevant university degree required; master’s degree in related field preferred
Experience
• Typically, we require a minimum of 10 years of progressively responsible experience in a senior manager role. Previous experience as a Country Director is desirable.
• Strong interpersonal and soft skills such as delegation, communication, trustworthiness, empathy, leadership, listening and coaching.
• Being able to demonstrate emotional intelligence in leadership and management.
• Experience in winning and successfully executing on Supply Chain, Procurement ,inspections projects, government systems strengthening projects
• Being inclusive and collaborative in a team environment
• A strong track record of securing business growth and establishing new and effect partnerships with clients
• Previous experience in managing a diverse team in a resource limited setting.
• Attention to detail and ability to effectively perform multiple tasks and balance competing priorities often within a defined timeline
• Demonstrated ability to build and maintain relationships with senior-level stakeholders, particularly interacting productively, proactively, and comfortably with government directly and govt agencies, NGOs, private sector groups, FCDO and donor organizations.
• Demonstrated strategic agility, diplomacy, conflict management, team building, written and oral communication, and negotiation skills.
• Excellent communication skills
• Considerable experience in working with host country governments, NGOs and private sector to move the programme forward and leverage resources
• Prior experience and success directing similar or larger international donor- funded projects.
• Technical capability and a strong professional understanding of procurement services and/or value for money auditing services preferred
• Familiarity with public procurement, tendering for public contracts and contract management
• Demonstrated strategic planning skills.
• Ability to travel as required to support the progress of programme activities.
• Demonstrated experience and knowledge of working for international organisations.

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Job application procedure
To apply for this job please visit www.crownagents.com.

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