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Customer Relationship Officer job at VisionFund Zambia
VisionFund Zambia
Website : https://www.visionfund.org
510 Days Ago
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Vacancy title:
Customer Relationship Officer

[ Type: FULL TIME , Industry: Nonprofit, and NGO , Category: Customer Service ]

Jobs at:

VisionFund Zambia

Deadline of this Job:
Saturday, December 30 2023 

Duty Station:
Within Zambia , Lusaka, South - Central Africa

Summary
Date Posted: Thursday, December 14 2023, Base Salary: Not Disclosed

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Learn more about VisionFund Zambia
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JOB DETAILS:
• As the Customer Relationship Officer, your job is to mobilize clients and facilitate the formation of self-selecting solidarity groups, community banks and individuals, retention of credit in the institution, training of group members before and after loan disbursements, maintenance of active and quality portfolio, effective and efficient management of financial and other resources, giving input and feedback on programme development and design.

Major Responsibilities
1. Ensure to Recovery 50% of Written off Loan
2. Assist Clients in preparing loan application and Business profile
3. Analyses loan proposal and make recommendations to credit committee
4. Promote the organization credit services in the community
5. Making timely and quality loan disbursements.
6. Analyses loans proposal and make recommendations
7. Ensure groups are trained by following policies and procedures as determined by independent verifications.
8. Ensure policy and procedures for delinquency escalation are followed.
9. Ensure adherence to client protection principles.
10. Perform any other duties as assigned by Management from time to time

Minimum Qualification Requirements And Competencies
1. Certificate or Diploma in Business or Agribusiness related course.
2. Minimum Two (2) years’ Experience in a Financial Institution.
3. Ready to comply and live up to and in accordance with the organization ideals and core values
4. Motorbike Riding more than 6 months (strictly with a valid license)

Work Hours: 8

Experience in Months: 24

Level of Education: Postgraduate Degree

Job application procedure
• Interested applicants should send a cover letter accompanied by a CV to the address below clearly indicating the POSITION being applied for to the attention of the.
• The People & Culture Manager
• Plot 6810, Chiwalamabwe road Olympia,
• P.O. Box 33911
• Lusaka, Zambia
• OR
• Email: VFZambia_Employment@visionfund.org 
• VisionFund Zambia is an equal opportunity employer. Females are encouraged to apply.
• Kindly note that VisionFund Zambia Limited does not solicit for fees at any stage of recruitment process, any such
• Deadline for submissions is Friday, 29th December, 2023.

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QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Customer Service jobs in Zambia
Job Type: Full-time
Deadline of this Job: Saturday, December 30 2023
Duty Station: Lusaka
Posted: 14-12-2023
No of Jobs: 1
Start Publishing: 14-12-2023
Stop Publishing (Put date of 2030): 14-12-2066
Apply Now

Caution: Never Pay Money in a Recruitment Process.

Some smart scams can trick you into paying for Psychometric Tests.
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  • SELECT * FROM icop0_jmap_headings WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job-Customer-Relationship-Officer-job-at-VisionFund-Zambia-54126'82μs1.05KB/plugins/system/jmap/jmap.php:1135Copy
  • SELECT `original_text`, `target_text`, `original_text_regex`, `target_text_regex` FROM `icop0_jmap_text_replacements` WHERE `published` = 171μs1008B/plugins/system/jmap/jmap.php:508Copy
  • SELECT `value` FROM icop0_acym_configuration WHERE `name` LIKE "%regacy" OR `name` LIKE "%\_sub"379μs856B/plugins/system/acymtriggers/acymtriggers.php:430Copy
  • SHOW TABLES1.1ms8.82KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:678Copy
  • SELECT * FROM icop0_acym_plugin108μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_plugin96μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT `groups`.*, `groups`.title AS text, `groups`.id AS `value` FROM icop0_usergroups AS `groups`87μs1.36KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT configvalue FROM `icop0_js_job_config` WHERE configname = 'company_seo'155μs856B/components/com_jsjobs/models/configurations.php:103Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'261μs1.02KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT name AS col FROM `icop0_js_job_companies` WHERE id = 464894μs856B/components/com_jsjobs/models/company.php:1832Copy
  • SELECT `session_id` FROM `icop0_session` WHERE `session_id` = ?111μs1.63KBParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:291Copy
  • UPDATE `icop0_session` SET `data` = ? , `time` = ? WHERE `session_id` = ?939μs912BParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:318Copy