Vacancy title:
Customer Service Representative
Jobs at:
Aeryview Travel and EventsDeadline of this Job:
Wednesday, July 24 2024
Summary
Date Posted: Wednesday, July 10 2024, Base Salary: Not Disclosed
JOB DETAILS:
Responsibilities:
• Provide information and recommendations to clients.
• Plan itineraries that meet clients’ budgets and requests.
• Address and resolve customer and vendor issues promptly.
• Maintain records of bookings, payments, and communications.
• Manage travel-related conflicts, complaints, cancellations, and refunds.
• Foster strong relationships with travel and tour vendors.
• Ensure smooth tour operations and make rational decisions during emergencies.
Skills and Qualifications:
• A tertiary qualification in Travel, Tourism, or a related field.
• Strong communication and sales skills.
• Excellent organizational, planning, and time management skills.
• Understanding of foreign and domestic travel requirements.
• Proven experience as a Customer service or sales consultant (minimum of 1 year).
• Ability to work under pressure and meet deadlines.
• Strong problem-solving abilities and attention to detail.
• Team player with strong interpersonal skills.
• Ability to use office productivity software (e.g., Microsoft Office Suite).
• Experience with email communication and scheduling tools.
• Knowledge of online research tools for gathering travel-related information.
• Comfortable with using social media platforms for marketing and customer engagement.
Preferred Qualifications:
• Background in hospitality or tourism.
• Experience in handling corporate, leisure, and group travel.
• Ability to work independently and with a team.
Education Requirement: No Requirements
Job Experience: No Requirements
Work Hours: 8
Experience in Months:
Level of Education:
Job application procedure
• To apply for this job email your details to careers@aeryview.com
All Jobs
Join a Focused Community on job search to uncover both advertised and non-advertised jobs that you may not be aware of. A jobs WhatsApp Group Community can ensure that you know the opportunities happening around you and a jobs Facebook Group Community provides an opportunity to discuss with employers who need to fill urgent position. Click the links to join. You can view previously sent Email Alerts here incase you missed them and Subscribe so that you never miss out.