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Customer Service Representative job at Proflight Zambia
Proflight Zambia
Website :
194 Days Ago
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Vacancy title:
Customer Service Representative

[ Type: FULL TIME , Industry: Business Management and Administration , Category: Customer Service ]

Jobs at:

Proflight Zambia

Deadline of this Job:
Tuesday, November 26 2024 

Duty Station:
Within Zambia , Lusaka, South - Central Africa

Summary
Date Posted: Tuesday, November 12 2024, Base Salary: Not Disclosed

Similar Jobs in Zambia
Learn more about Proflight Zambia
Proflight Zambia jobs in Zambia

JOB DETAILS:
Customer Service Representative Vacancy
Number of Vacancies: 1
Contract Term: 6 Months
Reporting to: Reservations Manager
Location: Proflight Head Office and Lusaka Airport Office
Deadline for Submissions: 18th November 2024
Start Date: 1st December 2024

Responsibilities;
• Placement of new bookings, changing bookings, adding excess baggage into bookings. Collection of payment for tickets/excess baggage/change fees.
• Checking and answering emails using correct email etiquette.
• Answering phone calls using correct phone etiquette.
• Issuing tickets.
• Re-issuing tickets.
• Sales reconciliation for each day’s sales.
• Attending to other duties assigned to you by the Reservations Manager.

Qualifications;
• Minimum certificate/equivalent.
• Minimum 1 year experience in airline industry.
• Knowledge/experience in a reservation department.

Skills;
• Interpersonal skills.
• Acknowledge of English language adequate for his/her job functions.
• Have Emergency response actions awareness.
• Have flexibility and ability to work under pressure and multitask.

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education:

Job application procedure
Interested in applying for this job? Click here to submit your application now.
• To apply, please email cover letter, Curriculum Vitae and qualifications as a single PDF file with “Customer Service Rep” as the subject of the email.
• NOTE: The closing date for applications is 18th November 2024 at 17:00 hours. Please note that only short-listed candidates for the interviews will be contacted.
• Proflight Zambia is “an equal opportunity employer”, therefore qualified candidates are encouraged to apply irrespective of gender.

All Jobs

QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Customer Service jobs in Zambia
Job Type: Full-time
Deadline of this Job: Tuesday, November 26 2024
Duty Station: Lusaka
Posted: 12-11-2024
No of Jobs: 1
Start Publishing: 12-11-2024
Stop Publishing (Put date of 2030): 12-11-2066
Apply Now

Caution: Never Pay Money in a Recruitment Process.

Some smart scams can trick you into paying for Psychometric Tests.
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  • SELECT `original_text`, `target_text`, `original_text_regex`, `target_text_regex` FROM `icop0_jmap_text_replacements` WHERE `published` = 170μs1008B/plugins/system/jmap/jmap.php:508Copy
  • SELECT `value` FROM icop0_acym_configuration WHERE `name` LIKE "%regacy" OR `name` LIKE "%\_sub"391μs856B/plugins/system/acymtriggers/acymtriggers.php:430Copy
  • SHOW TABLES1.08ms8.82KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:678Copy
  • SELECT * FROM icop0_acym_plugin108μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_plugin93μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT `groups`.*, `groups`.title AS text, `groups`.id AS `value` FROM icop0_usergroups AS `groups`85μs1.36KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT configvalue FROM `icop0_js_job_config` WHERE configname = 'company_seo'74μs856B/components/com_jsjobs/models/configurations.php:103Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'267μs1.02KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT name AS col FROM `icop0_js_job_companies` WHERE id = 2461106μs856B/components/com_jsjobs/models/company.php:1832Copy
  • SELECT `session_id` FROM `icop0_session` WHERE `session_id` = ?88μs1.63KBParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:291Copy
  • UPDATE `icop0_session` SET `data` = ? , `time` = ? WHERE `session_id` = ?148μs912BParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:318Copy