zedmobile

Customer Service Support job at ZEDMOBILE

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Job Detail

zedmobile

Website : https://zedmobile.co.zm/

55 Days Ago

Vacancy title:
Customer Service Support

[ Type: FULL TIME , Industry: Telecommunications , Category: Customer Service ]

Jobs at:

ZEDMOBILE

Deadline of this Job:
Saturday, January 18 2025

Duty Station:
Within Zambia , Solwezi, South - Central Africa

Summary
Date Posted: Wednesday, January 15 2025, Base Salary: Not Disclosed

JOB DETAILS:
Key Responsibilities
• Sell Zedmobile products and services
• Resolve product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution
• Meet personal and team sales targets
• Follow communication procedures, guidelines, and policies
• Inform customer of deals and promotions

Candidate Requirements
• Degree or Diploma in Business Administration or Marketing
• Proven customer support experience
• Excellent communication and presentation skills
• Ability to multitask, prioritize and manage time effectively
• Appreciation of the telecommunications industry

Note that only those that follow application instructions will be considered, only shortlisted candidates will be contacted.

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education: Bachelor's degree

Job application procedure
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Job Info

Job Category: Customer Service jobs in Zambia

Job Type: Full-time

Deadline of this Job: Saturday, January 18 2025

Duty Station: Solwezi

Posted: 15-01-2025

No of Jobs: 1

Start Publishing: 15-01-2025

Stop Publishing (Put date of 2030): 15-01-2077

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