Customer Support Officer job at Mukuba Pension Trust
Website :
996 Days Ago
Linkedid Twitter Share on facebook

Vacancy title:
Customer Support Officer

[ Type: FULL TIME , Industry: Professional Services , Category: Management Officer ]

Jobs at:

Mukuba Pension Trust

Deadline of this Job:
10 March 2022  

Duty Station:
Within Zambia , Kitwe , South - Central Africa

Summary
Date Posted: Wednesday, March 02, 2022 , Base Salary: Not Disclosed

Similar Jobs in Zambia
Learn more about Mukuba Pension Trust
Mukuba Pension Trust jobs in Zambia

JOB DETAILS:
Overview
Mukuba Pension Trust hereby invites applications from suitably qualified candidates to fill the following vacancy:
Customer Support Officer

Purpose of the Job

To provide and perform customer care service at the front office of Mukuba Pension Trust Kitwe office to ensure proper reception of visitors and routing of phone calls effectively.

Duties and Accountabilities
1. To carry out reception activities to ensure that visitors are well received, properly screened, and promptly ushered to respective offices.
2. To operates a telephone switch board for incoming and outgoing calls
3. Maintain a phone record book for all calls for use in monitoring telephone usage.
4. To take and transmit messages on behalf of officers as instructed
5. To receives and verifies telephone bills from various service providers
6. To receives all incoming mail and handles outgoing mail requiring dispatch and actions them, accordingly, liaising with the Office Assistant as necessary.
7. To ensures that the Front Office is always maintained clean
8. To provide relief services e.g., secretarial support to various departments
9. Arrange for purchase of office supplies and stationery as and when required
10. To carry out any other tasks as assigned from time to time.

Skills and Attributes
1. Excellent interpersonal skills, assertive, demonstrate a positive, enthusiastic, committed and flexible attitude
Qualifications and experience
1. Grade 12 Certificate
2. Certificate in Office Management or Customer Care services or Front Office Management
3. Minimum of one (1) year of practical experience in a similar role

Work Hours: 8


Experience in Months: 12

Level of Education:
Professional Certificate

Job application procedure
Interested candidates meeting the above qualifications must send their curriculum vitae and copies of relevant academic and professional qualifications including current contact mobile/telephone numbers and three (03) traceable references (with referees email addresses) to the address below or email to: recruitment@mukuba.com.zm by March 11, 2022.
NOTE: ONLY SHORTLISTED CANDIDATES WILL BE CONTANCTED.
The Chief Executive Officer
Mukuba Pension Trust
P.O. Box 23570
KITWE


All Jobs

QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Corporate / Organisation Officer jobs in Zambia
Job Type: Full-time
Deadline of this Job: 11 March 2022
Duty Station: Kitwe
Posted: 02-03-2022
No of Jobs: 1
Start Publishing: 02-03-2022
Stop Publishing (Put date of 2030): 02-03-2065
Apply Now
Notification Board

Join a Focused Community on job search to uncover both advertised and non-advertised jobs that you may not be aware of. A jobs WhatsApp Group Community can ensure that you know the opportunities happening around you and a jobs Facebook Group Community provides an opportunity to discuss with employers who need to fill urgent position. Click the links to join. You can view previously sent Email Alerts here incase you missed them and Subscribe so that you never miss out.

Caution: Never Pay Money in a Recruitment Process.

Some smart scams can trick you into paying for Psychometric Tests.