Directory and Messaging Services Manager job at Walanda Online Limited
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447 Days Ago
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Vacancy title:
Directory and Messaging Services Manager

[ Type: FULL TIME , Industry: Information Technology , Category: Management ]

Jobs at:

Walanda Online Limited

Deadline of this Job:
Tuesday, March 19 2024 

Duty Station:
Within Zambia , Lusaka, South - Central Africa

Summary
Date Posted: Friday, March 08 2024, Base Salary: Not Disclosed

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JOB DETAILS:
We are looking for Directory and Messaging Services Manager
responsibilities include:
• Responsible for maintaining the system support for Directory and Messaging Services addressing the availability and security aspect of the data.
Highly experienced Microsoft Systems and Active Directory SME to support an operations and maintenance workstream.
Develop, enforce, and adhere to messaging standards firm-wide.
Carry out all aspects of Active Directory and email systems installation, configuration, monitoring, management, troubleshooting, break-fix and capacity planning.
Work with customers to analyze project requests and align proposed solutions with the product roadmap, customer plans, and strategic goals.
Develop and maintain technical documentation of systems, operations, procedures, incidents, and resolutions.
Lead subordinates to develop and deploy required services and related technologies to improve the service management.
Planning and delivery of Messaging and Directory Services Roadmap.
Participate in 24/7 on call service and emergency onsite support if necessary.
Must be able to prepare, present, and maintain technical documentation.
Create and maintain comprehensive documentation as it relates to server and network topology, equipment, and configuration(s).
Ability to create System Run Books, defining day-to-day support, maintenance, troubleshooting knowledgebase of the infrastructure.

Required experience includes:
• Proven experience managing and leading a team.
3+ years of Active Directory experience
Experience with a full range of technologies including Email systems, Windows operating systems, VMWare, etc.
Proficient in design, deployment, and support in the following technologies: MS Exchange, Outlook.
Customer support operations experience.
Should understand current industry trends and their advantages with ability to right fit into an existing environment.
Self-starter with the ability to work independently and in a collaborative team environment.
4 Year College Degree or equivalent work experience.

Education Requirement: No Requirements

Work Hours: 8


Experience in Months: 36

Level of Education:

Job application procedure
• To apply for this job email your details to walandajobs@gmail.com 

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Job Info
Job Category: Management jobs in Zambia
Job Type: Full-time
Deadline of this Job: Tuesday, March 19 2024
Duty Station: Lusaka
Posted: 08-03-2024
No of Jobs: 1
Start Publishing: 08-03-2024
Stop Publishing (Put date of 2030): 08-03-2066
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