Summary
Date Posted: 20th December 2018 , Base Salary: Not Disclosed , Employment Type: Full-Time , Currency: RwF

JOB DETAILS:

Marriott International, Inc. is a leading global lodging company with nearly 6,000 properties in 120 countries. Marriott International reported revenues of more than $14 billion in fiscal year 2015. Founded by J. Willard and Alice Marriott and guided by Marriott family leadership for nearly 90 years, the company is headquartered in Bethesda, Maryland, USA.

A perfect place for someone just like you.

What makes a workplace feel like home? It’s a place that brings out your best, every day. Because it makes you want to be better, every day. It’s a place where your strengths are appreciated. Where people welcome you as you are. And applaud you for where you’re going. We invite you to search and apply for jobs at Marriott and discover opportunities to explore whatever inspires you.
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates.

JOB SUMMARY

Leads and manages activities related to the sales functions for properties within region with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.

CANDIDATE PROFILE

Education and Experience

2-year degree from an accredited university in Business Administration, Marketing, Hotel, and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.

OR

4-year bachelor’s degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1-year experience in the sales and marketing or related professional area.

CORE WORK ACTIVITIES

• Driving Sales Opportunities to Maximize Revenue
  
• Conducts targeted account research to determine potential.
  
• Solicits and qualifies existing and new accounts whose business opportunities meet company criteria.
  
• Identifies, qualifies and solicits new group business to achieve personal revenue goals, while maintaining brand integrity.
  
• Understands competitors’ strengths and weaknesses, and knows how to sell against them.
  
• Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).
  
• Recommends booking goals for sales team members for properties within region.
  
• Participates in sales calls with members of sales team to acquire new business and/or close on business.
  
• Executes and supports the operational aspects of business booked (e.g., generating a proposal, writing contract, customer correspondence).
  
• Analyzing & Reporting on Sales and Financial Data
  
• Analyzes market information by using sales systems and implements strategy to achieve financial room and catering goals for each property.
  
• Assists Revenue Management with completing accurate six-period projections.
  
• Reviews sales and catering guest satisfaction results to identify areas of improvement.
  
• Ensuring Exceptional Customer Service
  
• Displays leadership in guest hospitality exemplifies customer service and creates a positive example for guest relations.
  
• Interacts with guests to obtain feedback on product quality and service levels.
  
• Meets with guests during pre- and post-convention meetings to obtain feedback on the quality of a product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against the contract and overall satisfaction.
  
• Executes and supports the company’s customer service standards.
  
• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
  
• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
  
• Gains understanding of each property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
  
• Building Successful Relationships
  
• Develops and manages relationships with key stakeholders, both internal and external.
  
• Works collaboratively with on and off-property sales channels to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.
  
• Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.
  

Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO managers and customers.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Job application procedure

Please Click Here to Apply: https://jobs.marriott.com/marriott/jobs/18003H39?lang=en-us