Vacancy title:
End User Computing and Data Centre Engineer (L2)
Jobs at:
Dimension DataDeadline of this Job:
Thursday, August 22 2024
Summary
Date Posted: Wednesday, August 07 2024, Base Salary: Not Disclosed
JOB DETAILS:
• The End User Computing and Data Centre Engineer is responsible for providing a professional onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution. The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions. The role is responsible for managing standard and complex incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.
Education Requirement: No Requirements
Job Experience: No Requirements
Work Hours: 8
Experience in Months:
Level of Education:
Job application procedure
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