Liquid Intelligent Technologies Zambia

Field Operations Specialists job at Liquid Intelligent Technologies Zambia

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32 Days Ago

Vacancy title:
Field Operations Specialists

[Type: FULL_TIME, Industry: Business Management and Administration, Category: Management]

Jobs at:
Liquid Intelligent Technologies Zambia

Deadline of this Job:
Wednesday, April 16 2025

Duty Station:
Lusaka | Lusaka | Zambia

Summary
Date Posted: Tuesday, April 8 2025, Base Salary: Not Disclosed

JOB DETAILS:

Responsible for the installations, maintenance and repair of LIT Zambia fiber optic networks and sites / Points of Presence (PoPs). The incumbent is also responsible for first line intervention on LIT Zambia network equipment faults in the assigned area of operation, for the purposes of ensuring service quality and availability meets agreed service levels.

To operate effectively, the incumbent shall function as the specialist in charge of field operations in the assigned area of operation, ensuring that installations, preventive, and corrective maintenance are done in accordance with LIT Zambia maintenance guidelines and consistent with globally accepted standards.

Responsibilities:

1. New installations

Install new optic fiber lines and terminal network equipment, including splicing and terminations in accordance with LIT ZM installation guidelines.
Work with the NOC and service delivery teams for end-to-end tests during commissioning of new fiber projects in line with work orders and client service requirements.
Liaise with clients to plan installations ensuring that the client is kept abreast of progress, support requirements and challenges ahead of time.

2. Operations and Maintenance

Troubleshoot and repair network faults in the given area of operation as assigned by the Network Operations Centre (NOC) and / or supervisors.
Ensure that all assigned faults are resolved within agreed MTTRs for the fault category.
Ensure that preventive maintenance of all sites (points of presence), fiber optic and network infrastructure as well as the associated power equipment in the assigned area of operation is done, so that this infrastructure is kept clean and operational, that all fiber optic cores are patched through and that the optical levels are within design limits.
Use AI tools for the analysis of optical level and failure trend information collected from terminal network equipment to pinpoint failure risks and address these risks proactively, thereby avoiding outages in the assigned area of operation.
Plan, implement network optimization projects in liaison with Engineer.
Conduct routine checks for network (Access, Metro and Backbone) and power equipment.
Address customer service calls for client devices and services managed by LIT ZM, troubleshooting and repairing as required to ensure the client services are always up and running.
Engage clients to address concerns and provide technical support.

3. Health and Safety

Ensure that all safety, health, and environmental standards are adhered to before, during and after working on fiber optic infrastructure.
Analyze equipment/node/resources performance over time, trend analysis and forecasting to advise on actions to be taken to eliminate downtime due to outages.

Minimum Requirements

Diploma telecommunications / City and guilds T5 Equivalent
Fiber Optic Installation, repair and Maintenance certification will be an advantage.
EIZ membership
Must have a clean and valid driving license.
Good Communication Skills and the ability to express complex technical concepts effectively, both verbally and in writing.

Working knowledge required

Experience in the installations, operation, and maintenance of at least one of the following domains: VSAT, Microwave radio, wireless, IP networks
CCNA/HCNA based knowledge of IP.
Basic project management
Basic Electrical and Power installations

Work Hours: 8

Experience: No Requirements

Level of Education: associate degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

Applications are invited from suitably qualified candidates to fill the role highlighted above.
Please forward your Application and CV clearly indicating the title of the Job applied for, in the subject
The closing date for all applications is Friday the 16th of April 2025.

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Job Info

Job Category: Management jobs in Zambia

Job Type: Full-time

Deadline of this Job: Wednesday, April 16 2025

Duty Station: Lusaka | Lusaka | Zambia

Posted: 08-04-2025

No of Jobs: 1

Start Publishing: 08-04-2025

Stop Publishing (Put date of 2030): 08-04-2066

Apply Now

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SELECT `g`.`id`,`g`.`title` FROM `icop0_usergroups` AS `g` INNER JOIN `icop0_user_usergroup_map` AS `m` ON `m`.`group_id` = `g`.`id` WHERE `m`.`user_id` = :muserid108μs1.68KBParams/libraries/src/Table/User.php:132Copy
SELECT * FROM icop0_jmap_headings WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job-Field-Operations-Specialists-job-at-Liquid-Intelligent-Technologies-Zambia-75261'81μs1.05KB/plugins/system/jmap/jmap.php:1135Copy
SELECT `original_text`, `target_text`, `original_text_regex`, `target_text_regex` FROM `icop0_jmap_text_replacements` WHERE `published` = 161μs1008B/plugins/system/jmap/jmap.php:508Copy
SELECT `value` FROM icop0_acym_configuration WHERE `name` LIKE "%regacy" OR `name` LIKE "%\_sub"242μs856B/plugins/system/acymtriggers/acymtriggers.php:430Copy
SHOW TABLES995μs8.82KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:678Copy
SELECT * FROM icop0_acym_plugin124μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
SELECT * FROM icop0_acym_plugin100μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
SELECT `groups`.*, `groups`.title AS text, `groups`.id AS `value` FROM icop0_usergroups AS `groups`119μs1.36KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
SELECT configvalue FROM `icop0_js_job_config` WHERE configname = 'company_seo'115μs856B/components/com_jsjobs/models/configurations.php:103Copy
SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'159μs1.02KB/components/com_jsjobs/models/configurations.php:82Copy
SELECT name AS col FROM `icop0_js_job_companies` WHERE id = 571154μs856B/components/com_jsjobs/models/company.php:1832Copy
SELECT `session_id` FROM `icop0_session` WHERE `session_id` = ?106μs1.63KBParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:291Copy
UPDATE `icop0_session` SET `data` = ? , `time` = ? WHERE `session_id` = ?137μs912BParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:318Copy