Summary
Date Posted: Tuesday, January 26, 2021 , Base Salary: Not Disclosed

JOB DETAILS:
Reporting to the Personal and Administration Officer (APO) the Front Desk Officer will be responsible for managing our front desk on a daily basis and to perform a variety of administrative and secretarial tasks. As a Front Desk Officer will be the first point of contact for the organisation.
PERSON SPECIFICATION
To be successful as a Front Desk Officer, you should have a pleasant personality, as this is a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. .

RESPONSIBILITIES
• Greet and welcome guests as they arrive at the office.
• Direct visitors to the appropriate person and office.
• Answer, screen and forward incoming phone calls.
• Ensure reception area is tidy and presentable, with all necessary stationery and materials.
• Provide basic and accurate information in-person and via phone / email.
• Receive, sort and distribute daily mail / deliveries
. • Order front office supplies and keep inventory of stock.
• Assist in updating calendars and schedule meetings.
• Perform other receptionist duties such as filing, photocopying and scanning
• Perform any other duties as may be assigned.

Job Skills: Not Specified

REQUIREMENTS
• Proven work experience as a receptionist, front office representative or similar role.
• Proficiency in Microsoft Office.
• Hands-on experience with office equipment (e.g. photocopier machines and printers).
• Professional attitude and appearance.
• Solid written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Customer service attitude.
QUALIFICATIONS: A diploma in secretarial course, business administration or its equivalent. A higher qualification in the above field will be an added advantage.

Job Education Requirements: A diploma in secretarial course

Job Experience Requirements: Not Specified

Work Hours: 8

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Job application procedure
To apply for this job email your details to admin.office@faweza.org.zm  

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