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Front Office Assistant/ Receptionist job at Minachi Exclusive Lodge
Minachi Exclusive Lodge
Website : https://www.expedia.com/Lusaka-Hotels-Minachi-Exclusive-Lodge.h46322166.Hotel-Information
370 Days Ago
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Vacancy title:
Front Office Assistant/ Receptionist

[ Type: FULL TIME , Industry: Hospitality, and Tourism , Category: Admin & Office ]

Jobs at:

Minachi Exclusive Lodge

Deadline of this Job:
Wednesday, June 05 2024 

Duty Station:
Within Zambia , Lusaka, South - Central Africa

Summary
Date Posted: Thursday, May 23 2024, Base Salary: Not Disclosed

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Learn more about Minachi Exclusive Lodge
Minachi Exclusive Lodge jobs in Zambia

JOB DETAILS:
Job Overview:
• We are looking for a self-starter and a winner with compelling personal communication skills to serve as the first point of contact for our guests. The ideal candidate will be unique in their approach to customer service, ensuring each guest feels welcome and valued. While experience is not a strict requirement, having at least one year of relevant experience is preferred. Comprehensive training and mentorship will be provided.

Key Responsibilities:
• Guest Services: Greet and welcome guests with a warm and friendly demeanor. Assist with check-ins, check-outs, and any guest inquiries.
Communication: Maintain clear and effective communication with guests, team members, and management.
Reservations: Manage room reservations, cancellations, and modifications efficiently.
Administrative Tasks: Handle administrative duties such as answering phones, managing emails, and processing payments.
Problem Solving: Address and resolve guest complaints or issues promptly and professionally.
Information Management: Keep accurate records of guest information, reservations, and payments.
Collaboration: Work closely with housekeeping, maintenance, and other departments to ensure smooth operations and exceptional guest experiences.
• Qualifications:
• Communication Skills: Strong verbal and written communication skills are essential.
Customer Service Orientation: A passion for delivering excellent customer service.
Self-Motivated: Ability to work independently and as part of a team.
Professional Appearance: Maintain a professional and polished appearance at all times.
Flexibility: Willingness to work flexible hours, including weekends and holidays.
Basic Computer Skills: Proficiency in using basic computer programs and reservation systems.

Preferred Qualifications:
• Diploma or Degree in Hospitality/Tourism/Hotel Management
• At least one year of experience in a customer service or hospitality role.
What We Offer:
• Training and Mentorship: Comprehensive training and continuous mentorship to help you succeed in your role.
Growth Opportunities: Opportunities for career development and advancement within the company.
Supportive Work Environment: A collaborative and positive workplace culture.
Competitive Salary: Attractive compensation package commensurate with experience.


Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education: Postgraduate Degree

Job application procedure
• Interested candidates are invited to submit their resume to eddie.mwitts@gmail.com  with the subject line “Receptionist Application
• Additionally, applicants are required to apply online at the following link here.
• Failure to do so will lead to disqualification.
• Minachi Exclusive Lodge is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

All Jobs

QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Administrative jobs in Zambia
Job Type: Full-time
Deadline of this Job: Wednesday, June 05 2024
Duty Station: Lusaka
Posted: 23-05-2024
No of Jobs: 1
Start Publishing: 23-05-2024
Stop Publishing (Put date of 2030): 23-05-2066
Apply Now

Caution: Never Pay Money in a Recruitment Process.

Some smart scams can trick you into paying for Psychometric Tests.
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  • SELECT * FROM `icop0_users` WHERE `id` = :userid135μs4.41KBParams/libraries/src/Table/User.php:104Copy
  • SELECT `g`.`id`,`g`.`title` FROM `icop0_usergroups` AS `g` INNER JOIN `icop0_user_usergroup_map` AS `m` ON `m`.`group_id` = `g`.`id` WHERE `m`.`user_id` = :muserid92μs1.68KBParams/libraries/src/Table/User.php:132Copy
  • SELECT * FROM icop0_jmap_headings WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job-Front-Office-Assistant-Receptionist-job-at-Minachi-Exclusive-Lodge-60458'150μs1.05KB/plugins/system/jmap/jmap.php:1135Copy
  • SELECT `original_text`, `target_text`, `original_text_regex`, `target_text_regex` FROM `icop0_jmap_text_replacements` WHERE `published` = 155μs1008B/plugins/system/jmap/jmap.php:508Copy
  • SELECT `value` FROM icop0_acym_configuration WHERE `name` LIKE "%regacy" OR `name` LIKE "%\_sub"206μs856B/plugins/system/acymtriggers/acymtriggers.php:430Copy
  • SHOW TABLES784μs8.82KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:678Copy
  • SELECT * FROM icop0_acym_plugin116μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_plugin67μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT `groups`.*, `groups`.title AS text, `groups`.id AS `value` FROM icop0_usergroups AS `groups`92μs1.36KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT configvalue FROM `icop0_js_job_config` WHERE configname = 'company_seo'134μs856B/components/com_jsjobs/models/configurations.php:103Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'183μs1.02KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT name AS col FROM `icop0_js_job_companies` WHERE id = 5807130μs856B/components/com_jsjobs/models/company.php:1832Copy
  • SELECT `session_id` FROM `icop0_session` WHERE `session_id` = ?128μs1.63KBParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:291Copy
  • UPDATE `icop0_session` SET `data` = ? , `time` = ? WHERE `session_id` = ?753μs912BParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:318Copy