Summary
Date Posted: Wednesday, August 21 2024, Base Salary: Not Disclosed

JOB DETAILS:
Position Overview:
We are seeking a highly skilled and experienced General Manager to oversee the daily operations of King Lewanika Lodge. The ideal candidate will have a proven track record in the five-star hospitality sector, demonstrating excellence in guest service, management, and operations. This role requires someone capable of thriving in a remote and challenging environment while upholding our commitment to best-in-class guest experiences.

• Key Responsibilities:
Operational Leadership: Manage all aspects of lodge operations, ensuring the highest standards of service, cleanliness, and guest satisfaction.
Guest Experience: Champion best-in-class guest experiences, addressing any issues promptly and ensuring a seamless and memorable stay for all guests.
Financial Management: Oversee budgeting, financial reporting, and cost control to ensure financial targets are met while maintaining operational excellence.
Staff Management: Lead, train, and mentor a diverse team of staff members, fostering a positive and productive work environment.
Independent Work: Effectively manage and make decisions independently, especially in a remote setting, with minimal supervision.
Stakeholder Relations: Act as an ambassador for King Lewanika Lodge with guests, local communities, and all other stakeholders, enhancing the lodge’s reputation and fostering strong relationships.
Administration: Handle administrative tasks, including compliance with company policies, local regulations, and maintaining accurate records.
Language Skills: Utilize knowledge of the Lozi language to engage with local communities and enhance guest interactions (preferred but not essential).

Qualifications:
Education: Degree in Hotel Management or a related field.
Experience: Minimum of 10 years in a senior management role within the five-star hospitality sector, with a demonstrated track record of success.
Skills:
• Proven ability to work independently and manage a remote luxury lodge environment.
• Strong financial and administrative skills, including budgeting and cost control.
• Exceptional man management and leadership skills.
• Excellent communication and interpersonal skills, with the ability to act as a distinguished ambassador for the company.
• Knowledge of the Lozi language is a distinct advantage but not mandatory.

Work Hours: 8

Experience in Months: 120

Level of Education: Bachelor Degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.
Interested candidates should submit a detailed CV and a cover letter outlining their relevant experience and qualifications to Glenn Evans
• Deadline for Applications: 14th September 2024
• King Lewanika Lodge is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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