Summary
Date Posted: Friday, January 24, 2020 , Base Salary: Not Disclosed

JOB DETAILS:
  Northern Province cooperative marketing union is a cooperative union at the provincial level representing the cooperative movement in Northern Province Zambia.
NPCMU is currently looking for a vibrant male or female between the ages of 25yrs to 35yrs to fill up the position of Guest House Supervisor in our Cooperative Union Kasama.
Reporting to: The Finance and Administration Officer.

Key Responsibilities:
• Supervise work at all levels (receptionists, kitchen staff, maids, Bar workers etc.) and set clear objectives.
• Plan activities and allocate responsibilities to achieve the most efficient operating model.
• Manage budgets, expenses, analyze and interpret financial information and monitor sales and profits.
• Develop and implement an intuitive and efficient marketing strategy to promote the Guest house services.
• Communicate with customers when appropriate.
• Deals with maintenance issues, shortage in staff or equipment, renovations etc.
• Collaborate with external parties such as suppliers, travel agencies, even/conference planners etc.
• Inspect facilities regularly and enforce strict compliance with health and safety standards.

Job Skills: Not Specified

Requirements:
• Full Grade 12 certificate.
• Minimum, Certificate in Hotel and Tourism management, (Diploma in Hotel and Tourism Management will be an added advantage).
• Fluency in English, Knowledge of other languages.
• Good experience and understanding of all Hotel management best practices and relevant laws and guidelines in Hospitality industry.
• Working Knowledge of Hotel Management software (PMS) is an advantage.
• Excellent skills as well as a business mindset.
• Demonstrate aptitude in decision making and problem solving.
• Reliable with ability to multi task and work well under pressure.
• Outstanding leadership skill and a great attention to detail.

Job Education Requirements: Not Specified

Job Experience Requirements: Not Specified

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Job application procedure
  Women are encouraged to apply.
Qualified candidates meeting the above requirements must send a copy of their CV, a cover letter and academic qualifications to the Business Manager. NPCMU Kasama
Or email to: northerncooperative2000@yahoo.co.uk .
Closing Date: 29th January 2020.
Taking the Cooperative Union to the Next Level!

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