Summary
Date Posted: Monday, May 02, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Head: Operations
Job Description
Hello…an exciting new opportunity has just become available in our HINT, Life Operations area. We are looking to recruit a Head of Operations. This role is based in Zambia, Lusaka.
To support the strategic goals of the Hollard Life Zambia by ensuring systems, processes and efficiency models are implemented; through innovative solutions.
• Formulate and deliver operations strategy in line with Zambia Life operating model
• Drive operational excellence in the Zambia Life value chain
• Drive towards lowest possible renewal cost per policy
• Continuously improve business processes and operational efficiencies
• Ensure overall efficient running of the Zambia Life administrative departments
• Critical analysis and interpretation of business requirements to optimize resources
• Responsible for reviewing and maintaining service level agreements with suppliers
• Implement best practice principles in people management and development
• Manage maintenance costs
• Develop operational capability to handle different types of schemes and products
• Effectively implement continuous improvement initiatives
• Manage customer compliments and complaints

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Job application procedure
Submit your CV and Application on Company Website : Click Here
Closing Date : 13th May. 2022

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