Summary
Date Posted: Tuesday, February 04, 2020 , Base Salary: Not Disclosed

JOB DETAILS:
Innovate General Insurance, a subsidiary of Innovate Holdings is a wholly owned Zambian Company with branches in Lusaka, Ndola, Kitwe, and Solwezi.
The Company invites applications from suitably qualified individuals to fill the following position :-
HEAD – RETAIL
PURPOSE OF THE JOB
Control of all retail business and ensuring that all Sales Representatives have valid contracts and performs accordingly. .

MAIN JOB RESPONSIBILITIES
• Recruiting. Training and supervising sales staff
• Planning and ensuring that sales staff (representatives) in the company is adequately staffed.
• Conducting performance evaluations for all sales staff to develop and control sales
• Preparation of budgets and motivating staff to meet set targets
• Representing the Company at meetings to promote products
• Resolve customer complaints regarding sales and service delivery.
• Attending to customer queries and complaints from customers
• Ensuring that policy documents are issued to customers
• Circulation of weekly and monthly performance reports for sales Agents..

  SKILLS
• Analytical ability
• Numeracy skills
• Verbal and written communication skills
• Very good interpersonal skills
• Negotiation skills
• Discretion
• Attention to detail
• Ability to prioritise, manage time and work under pressure

QUALIFICATIONS
• Full grade twelve certificate
• Degree in Business related Studies
• Diploma/degree in insurance
• At least five years working experience in insurance

Job Education Requirements: Not Specified

Job Experience Requirements: Not Specified

Work Hours: 8

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Job application procedure
nterested candidates who meet the above stated requirements should submit their applications by e- mail to jobs.innovategroup@yahoo.com.
Applications should consist of letter and CV ONLY and should be received by Friday 14th February 2020. Kindly indicate in the subject line the position you are applying for.

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