Summary
Date Posted: Thursday, March 24, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
LS-MFEZ Limited intends to launch a Metro Bus system to operate on a timed basis. The transportation system will cater to residents of the zone, employees working within the zone and members of the public. As such, the LS-MFEZ Limited is recruiting for the below position:
Job Description / Specification
Identification
Job Title: Hostess
Grade: LS-MFEZ
Institution: Lusaka South Multi Economic Facility Zone
Department: Commercial & Marketing

Job Purpose
To greet customers, market the LS-MFEZ Express Bus and LS-MFEZ, ensure each passenger environment is clean, provision of beverages onboard, replenishment of beverages, provision of and replenishment of LS-MFEZ marketing material, Directing passengers where to purchase prepaid tickets/cards/etc.

Principal Accountabilities (Main Duties)
Marketing
• The hostess will ensure that passengers are informed of the route that the express bus takes, where to purchase tickets/cards, the modes of payment, general knowledge about the LS-MFEZ, etc
Customer Data Collection
• The hostess will be responsible for the collection of contact details of passengers for dispensation of marketing messages and prompts to encourage the passengers to board the bus in future.
Cleanliness
• The hostess will ensure that the environment on board is clean and in good condition for passengers who board the bus. He/She will ensure that any garbage materials left on board are disposed of in a proper manner.
Refreshment Provision
• The hostess will ensure that each passenger is offered one beverage per trip, he/she will also be responsible for the replenishment of beverages onboard.
Policies
• Adheres to all LS-MFEZ policies and procedures.
Passenger Payments
• Ensure that e-payments system is functional and that each passenger boarding the bus makes payment via the e-payments system installed on the bus.

Selection Criteria:
(a) Holder of GCE Grade 12 Certificate
(b) Certificate is an added advantage- in marketing/public relations/business administration
(c) Previous experience in Customer Care

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Job application procedure
Applicants with the relevant qualifications are encouraged to submit their applications by 31st March 2022 addressed to:
The Managing Director
Lusaka South Multi Facility Economic Zone Limited
Plot F10723 Chifwema Road Off Leopards Hill Road
Lusaka
Zambia
Email: info@lsmfez.co.zm
LS-MFEZ LIMITED IS AN EQUAL OPPORTUNITY EMPLOYER. FEMALES ARE ENCOURAGED TO APPLY

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