Vacancy title:
Hotel Front Office Assistant / Receptionist
Jobs at:
Lodge in LusakaDeadline of this Job:
Monday, March 18 2024
Summary
Date Posted: Monday, March 04 2024, Base Salary: Not Disclosed
JOB DETAILS:
• The overall responsibilities will be to work as the first point of contact at the Lodge reception and work as an administrative support staff in the efficient and cost effective operation.
Duties:
• Attend to all visitors and clients requests in a hospitable manner and referring them to relevant superiors.
• Writing and responding to all enquires via phone, email, social media.
• Keep a record of all client interactions through phone, email or walk in visits with clients in a prescribed manner and retrieve them whenever required.
• Assist in ensuring that the premises and the interiors are kept hygienically clean by the assigned personnel.
• Any other administrative work and report writing as assigned from time to time.
Qualification and Experience:
• Good understanding of hospitality customer service using person to person conversation, phone or emailing.
• General hospitality administrative duties experience.
• A minimum of a diploma in front office/general hospitality , Business Studies, Management Studies related field or related field.
• At least two years in a similar position in hospitality industry.
Job Experience: No Requirements
Work Hours: 8
Experience in Months:
Level of Education: Postgraduate Degree
Job application procedure
• To apply for this job email your details to zunojobs@gmail.com
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