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ICT Technician job at ZCCM Investments Holdings Plc
ZCCM Investments Holdings
Website : https://www.zccm-ih.com.zm/
1097 Days Ago
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Vacancy title:
ICT Technician

[ Type: FULL TIME , Industry: Investment , Category: Computer & IT ]

Jobs at:

ZCCM Investments Holdings Plc

Deadline of this Job:
10 May 2022  

Duty Station:
Within Zambia , Lusaka , South - Central Africa

Summary
Date Posted: Thursday, May 05, 2022 , Base Salary: Not Disclosed

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 Learn more about ZCCM Investments Holdings Plc
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JOB DETAILS:
Identification Section
Job Title: ICT Technician
Job Grade: ZH5
Department: ICT Directorate

Job Purpose
• To provide technical support to all users and other IT department units through infrastructure installation and maintenance in accordance with ZCCM-IH group Standards and policies. In addition, ICT Technician will ensure that all Infrastructure related incidents/faults are prioritised for resolution in order to minimise downtime. This also includes appropriate escalation of issues through Communications & Infrastructure, Services Manager as necessary.

Key Result Areas and Principal Accountabilities /Key Result Areas
Principal Accountabilities (Main Duties)
Design, administration and Management of ICT Systems
• Installation, support and maintenance of all ICT infrastructure, including but not limited to Computers (desktops, servers and laptops), Telecommunications (Voice and Data-WAN/LAN), channels/equipment, Printers Mobile devices, Access control, CCTV etc
• Perform daily system monitoring, verify the integrity and availability of all hardware, server resources, WAN/LAN services, Voice systems, Data Centres, Disaster Centre
Management and other key processes.
• Maintain accurate hardware and software inventory; manage database
• To manage and provide technical support; troubleshoot performance of computer hardware and peripheral support devices.
• Conduct security checks on the ZCCM-IH Group ICT infrastructure in conjunction with Manager ICT and Network Administrator
Security System
• Ensure appropriate security control is maintained in the ICT department and all installed services in the organisation.
• Ensure Endpoint application or other security related application is installed and up to date and liaise with Network/System Administrator to ensure that appropriate hardware/software are in place for distribution and management thereof
• Ensures IT security and integrity of the Company’s ICT application and data is maintained according to ZCCM-IH Group standards, policies and procedures.
Backup Measures
• Ensure capacity management, monitoring and replication of services is happening as per RTO.
• Ensure appropriate and effective disaster recovery mechanisms for the production operations and related systems are in place.
• Ensure that Disaster Recovery Plans are tested, and Disaster Recovery Plan document updated.
ICT Policy
• Ensure Adherence to policies and procedures by users in terms of access to external and internal system and services.
• Create and maintain IT technology standards, documentation and procedures for the ZCCM-IH Group in line with the organisation standards.
Administration
• To research and make recommendations on software products and services for procurement; undertake feasibility studies for software and system products planned for purchase and provide suggestions based on findings.
• Manage CAPEX and OPEX expenses within agreed budgets for hardware and OS
• Any other duties as assigned by Supervisors in the ICT department.

Reporting Relationships
a) Reports to:
• Network Administrator
b) Other Jobs Reporting to (4a) above:

Essential/Desirable Qualifications/Experience
a) Professional Qualification:
▪ Grade 12 Certificate with Five (5) “O” Levels.
▪ Job holder must have a Diploma in Information Technology or its equivalent.
▪ A Degree in Computer Science will be an added advantage
▪ Relevant certifications in networking and knowledge of servers will be an added advantage.
▪ In-depth knowledge of Microsoft Operating Systems, UNIX/LINUX, CISCO Products
▪ Relevant professional membership

b) Minimum Relevant Pre-Job Experience:
• 3 years’ experience in a similar position
• Good working knowledge of Computer Hardware, Software and Networks

b) Skill Specifications:
• Quick identification of problems and offering timely solutions in order to attain minimal downtime and inconveniences to users in the Organisation System related solutions
• Numerical skills
• Computer skills
• Technical skills

d) Other Attributes (Personality Traits)
• Integrity
• Innovative and a self-starter
• Collaborative

Work Hours: 8

Experience in Months: 36

Level of Education: Associate Degree

Job application procedure
Applications together with copies of certificates and detailed curriculum vitae should reach the undersigned not later than Tuesday, 10th May 2022.
Chief Human Resource & Administration Officer
ZCCM Investments Holdings Plc
ZCCM IH Office Park, Alick Nkhata Road
P O Box 30040
LUSAKA
Alternatively, forward your application to jobs@zccm-ih.com.zm

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QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Computer/ IT jobs in Zambia
Job Type: Full-time
Deadline of this Job: 10 May 2022
Duty Station: Lusaka
Posted: 05-05-2022
No of Jobs: 1
Start Publishing: 05-05-2022
Stop Publishing (Put date of 2030): 05-05-2025
Apply Now

Caution: Never Pay Money in a Recruitment Process.

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  • SELECT SUM(CASE WHEN `a`.`next_execution` <= :now THEN 1 ELSE 0 END) AS due_count,SUM(CASE WHEN `a`.`locked` IS NULL THEN 0 ELSE 1 END) AS locked_count FROM `icop0_scheduler_tasks` AS `a` WHERE `a`.`state` = 1100μs1.68KBParams/administrator/components/com_scheduler/src/Model/TasksModel.php:466Copy
  • SELECT * FROM `icop0_extensions` WHERE `element` = 'com_gsd' AND `type` = 'component'154μs3.78KB/plugins/system/nrframework/NRFramework/Extension.php:160Copy
  • SHOW FULL COLUMNS FROM `icop0_gsd_config`308μs1.92KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:625Copy
  • SELECT * FROM `icop0_gsd_config` WHERE `name` = 'config'69μs912B/libraries/src/Table/Table.php:755Copy
  • SELECT a.* FROM icop0_gsd a WHERE a.state = 1 AND a.plugin = 'menus' AND a.appview IN ('menus','*') ORDER BY a.id desc254μs2.08KB/libraries/src/MVC/Model/BaseDatabaseModel.php:166Copy
  • SHOW FULL COLUMNS FROM `icop0_users`391μs2.2KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:625Copy
  • SELECT * FROM `icop0_users` WHERE `id` = :userid111μs4.41KBParams/libraries/src/Table/User.php:104Copy
  • SELECT `g`.`id`,`g`.`title` FROM `icop0_usergroups` AS `g` INNER JOIN `icop0_user_usergroup_map` AS `m` ON `m`.`group_id` = `g`.`id` WHERE `m`.`user_id` = :muserid183μs1.68KBParams/libraries/src/Table/User.php:132Copy
  • SELECT * FROM icop0_jmap_headings WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job-ICT-Technician-job-at-ZCCM-Investments-Holdings-Plc-34587'63μs1.05KB/plugins/system/jmap/jmap.php:1135Copy
  • SELECT `original_text`, `target_text`, `original_text_regex`, `target_text_regex` FROM `icop0_jmap_text_replacements` WHERE `published` = 154μs1008B/plugins/system/jmap/jmap.php:508Copy
  • SELECT `value` FROM icop0_acym_configuration WHERE `name` LIKE "%regacy" OR `name` LIKE "%\_sub"332μs856B/plugins/system/acymtriggers/acymtriggers.php:430Copy
  • SHOW TABLES955μs8.82KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:678Copy
  • SELECT * FROM icop0_acym_plugin122μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_plugin94μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT `groups`.*, `groups`.title AS text, `groups`.id AS `value` FROM icop0_usergroups AS `groups`73μs1.36KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT configvalue FROM `icop0_js_job_config` WHERE configname = 'company_seo'103μs856B/components/com_jsjobs/models/configurations.php:103Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'160μs1.02KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT name AS col FROM `icop0_js_job_companies` WHERE id = 5078110μs856B/components/com_jsjobs/models/company.php:1832Copy
  • SELECT `session_id` FROM `icop0_session` WHERE `session_id` = ?89μs1.63KBParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:291Copy
  • UPDATE `icop0_session` SET `data` = ? , `time` = ? WHERE `session_id` = ?201μs912BParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:318Copy