Summary
Date Posted: Wednesday, January 12, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Duties, Experience, Academic Qualifications and Skills
• The IT Officer will assist in performing a variety of moderately complex information technology support duties to ensure smooth delivery of the technology department, including monitoring, operating, and assisting others in the operation of computer hardware, software, and peripherals to achieve desired results.
• He or she will provide information to staff on established policies and procedures, or services provided.

Key Duties and Responsibilities
• Provide assistance in the use of personal computer hardware, software, and specialized mainframe technology or operates a multi-platform computer environment or monitors the production scheduling, execution, and successful completion of production jobs
• Assist in settings up and configuring desktop computers, peripherals and accounts assigning security level in consultation with M &E Manager
• Install software and repair hardware and peripherals as directed
• Assist in troubleshooting, diagnosing problems, implementing corrective action procedures within prescribed guidelines and/or escalating to other technical resources as appropriate
• Assist Administer user accounts as directed
• Assist designs and produce basic reports for the department
• Assist set up and submit production jobs and edits and debugs computer output with support from the M & E Manager
• Assist in transferring computer files between platforms
• Provide basic troubleshooting, repair and maintenance for computer equipment (e.g. microcomputers, disk drives, and laser printers) and may assist with testing personal computers and peripherals on a network to diagnose, hardware versus software problems
• Assist provide support in maintaining IT records
• Contributes to unit goals by accomplishing related duties as required

Qualifications:
• BSc Information Technology
• Computer Operations training, or experience in a multi-operation system or production control environment preferred.
• Three or more years of related experience with computers and providing customer service in a technology environment
• Knowledge in hardware maintenance and repairs.
• Experience working for an NGO is an advantage.

Job Experience: No Requirements

Work Hours: 8

Level of Education: Bachelor Degree

Job application procedure
To apply for this job email your details to lifelinechildline@yahoo.com

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