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IT Specialist job at MEM Human Resource Services
MEM Human Resource Services
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56 Days Ago
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IT Specialist
2025-03-28T14:33:31+00:00
MEM Human Resource Services
https://www.greatzambiajobs.com/components/com_jsjobs/images/blank_logo.png
FULL_TIME
 
Lusaka
Lusaka
10101
Zambia
Human Services
Computer & IT
UGX
 
MONTH
2025-04-05T17:00:00+00:00
 
Zambia
8

Role Summary:

The IT Specialist is responsible for managing the firm’s internal IT infrastructure and systems while also providing technical audit support on IT-related matters during audit engagements. This dual-function role involves both day-to-day IT operations and contributing to IT audit assignments, particularly focusing on systems security, data integrity, and technology-related risk assessments. The Specialist will work closely with the audit team to support the delivery of integrated audit services.

Key Responsibilities:

A. Internal IT Support

Manage, maintain, and troubleshoot the firm’s network infrastructure, hardware, software, and user accounts.
Administer Microsoft 365, SharePoint, endpoint security, and backup systems.
Respond to user support requests and resolve IT issues in a timely manner.
Ensure data security, system uptime, and compliance with IT policies and ISO27001 requirements.
Maintain asset registers and system documentation.

B. IT Audit Support

Participate in external audit assignments where IT systems are in scope.
Conduct reviews of client IT general controls (ITGC), application controls, and cybersecurity practices.
Support the audit team with technology risk assessments and evaluation of IT infrastructure.
Prepare audit working papers and assist with reporting of IT-related risks and recommendations.

Key Competencies:

Strong knowledge of network administration, Microsoft 365, and basic server environments.
Understanding of IT General Controls (ITGC), cybersecurity frameworks, and risk management principles.
Ability to interpret and apply audit procedures related to IT systems.
Excellent problem-solving, documentation, and communication skills.

Qualifications & Experience:

Bachelor’s degree in Information Technology, Computer Science, or related field.
CISA qualification.
3+ years of experience in IT support and/or IT audit environments.

Key Performance Indicators (KPIs):

IT issue resolution time and user satisfaction.
Uptime of core IT infrastructure.
Compliance with IT security and ISO27001 controls.
Quality and timeliness of IT audit documentation.
Value of IT insights provided to audit teams.

Professional Development:

Continuous learning and certifications in IT security, audit, and emerging technologies are encouraged and supported.
Participation in firm-wide internal audits, training sessions, and knowledge-sharing initiatives.

The IT Specialist is responsible for managing the firm’s internal IT infrastructure and systems while also providing technical audit support on IT-related matters during audit engagements. This dual-function role involves both day-to-day IT operations and contributing to IT audit assignments, particularly focusing on systems security, data integrity, and technology-related risk assessments. The Specialist will work closely with the audit team to support the delivery of integrated audit services. Key Responsibilities: A. Internal IT Support Manage, maintain, and troubleshoot the firm’s network infrastructure, hardware, software, and user accounts. Administer Microsoft 365, SharePoint, endpoint security, and backup systems. Respond to user support requests and resolve IT issues in a timely manner. Ensure data security, system uptime, and compliance with IT policies and ISO27001 requirements. Maintain asset registers and system documentation. B. IT Audit Support Participate in external audit assignments where IT systems are in scope. Conduct reviews of client IT general controls (ITGC), application controls, and cybersecurity practices. Support the audit team with technology risk assessments and evaluation of IT infrastructure. Prepare audit working papers and assist with reporting of IT-related risks and recommendations. Key Competencies: Strong knowledge of network administration, Microsoft 365, and basic server environments. Understanding of IT General Controls (ITGC), cybersecurity frameworks, and risk management principles. Ability to interpret and apply audit procedures related to IT systems. Excellent problem-solving, documentation, and communication skills.
IT issue resolution time and user satisfaction. Uptime of core IT infrastructure. Compliance with IT security and ISO27001 controls. Quality and timeliness of IT audit documentation. Value of IT insights provided to audit teams.
Bachelor’s degree in Information Technology, Computer Science, or related field. CISA qualification. 3+ years of experience in IT support and/or IT audit environments.
bachelor degree
36
JOB-67e6b33baa15f

Vacancy title:
IT Specialist

[Type: FULL_TIME, Industry: Human Services, Category: Computer & IT]

Jobs at:
MEM Human Resource Services

Deadline of this Job:
Saturday, April 5 2025

Duty Station:
Lusaka | Lusaka | Zambia

Summary
Date Posted: Friday, March 28 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Role Summary:

The IT Specialist is responsible for managing the firm’s internal IT infrastructure and systems while also providing technical audit support on IT-related matters during audit engagements. This dual-function role involves both day-to-day IT operations and contributing to IT audit assignments, particularly focusing on systems security, data integrity, and technology-related risk assessments. The Specialist will work closely with the audit team to support the delivery of integrated audit services.

Key Responsibilities:

A. Internal IT Support

Manage, maintain, and troubleshoot the firm’s network infrastructure, hardware, software, and user accounts.
Administer Microsoft 365, SharePoint, endpoint security, and backup systems.
Respond to user support requests and resolve IT issues in a timely manner.
Ensure data security, system uptime, and compliance with IT policies and ISO27001 requirements.
Maintain asset registers and system documentation.

B. IT Audit Support

Participate in external audit assignments where IT systems are in scope.
Conduct reviews of client IT general controls (ITGC), application controls, and cybersecurity practices.
Support the audit team with technology risk assessments and evaluation of IT infrastructure.
Prepare audit working papers and assist with reporting of IT-related risks and recommendations.

Key Competencies:

Strong knowledge of network administration, Microsoft 365, and basic server environments.
Understanding of IT General Controls (ITGC), cybersecurity frameworks, and risk management principles.
Ability to interpret and apply audit procedures related to IT systems.
Excellent problem-solving, documentation, and communication skills.

Qualifications & Experience:

Bachelor’s degree in Information Technology, Computer Science, or related field.
CISA qualification.
3+ years of experience in IT support and/or IT audit environments.

Key Performance Indicators (KPIs):

IT issue resolution time and user satisfaction.
Uptime of core IT infrastructure.
Compliance with IT security and ISO27001 controls.
Quality and timeliness of IT audit documentation.
Value of IT insights provided to audit teams.

Professional Development:

Continuous learning and certifications in IT security, audit, and emerging technologies are encouraged and supported.
Participation in firm-wide internal audits, training sessions, and knowledge-sharing initiatives.

 

Work Hours: 8

Experience in Months: 36

Level of Education: bachelor degree

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Job Info
Job Category: Computer/ IT jobs in Zambia
Job Type: Full-time
Deadline of this Job: Saturday, April 5 2025
Duty Station: Lusaka | Lusaka | Zambia
Posted: 28-03-2025
No of Jobs: 1
Start Publishing: 28-03-2025
Stop Publishing (Put date of 2030): 28-03-2066
Apply Now

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  • SELECT m.id, m.alias, m.path AS route, m.level, m.parent_id FROM icop0_menu AS m WHERE m.menutype = 'distribution-channels' AND m.parent_id > 0 AND m.client_id = 0 AND m.published >= 0 ORDER BY m.lft228μs1.17KB/libraries/gantry5/src/classes/Gantry/Framework/Menu.php:791Copy
  • SELECT m.id, m.alias, m.path AS route, m.level, m.parent_id FROM icop0_menu AS m WHERE m.menutype = 'categories-list' AND m.parent_id > 0 AND m.client_id = 0 AND m.published >= 0 ORDER BY m.lft300μs2.3KB/libraries/gantry5/src/classes/Gantry/Framework/Menu.php:791Copy
  • SELECT * FROM icop0_jmap_metainfo WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job-IT-Specialist-job-at-MEM-Human-Resource-Services-74802' AND `published` = 1104μs1.2KB/plugins/system/jmap/jmap.php:818Copy
  • SELECT * FROM icop0_jmap_canonicals WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job-IT-Specialist-job-at-MEM-Human-Resource-Services-74802'61μs8.94KB/plugins/system/jmap/jmap.php:920Copy
  • SELECT * FROM icop0_acym_configuration351μs4.88KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_list WHERE type = 'standard'118μs2.3KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_field83μs2.33KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_form WHERE active = 1 AND type != 'shortcode'75μs1.2KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT SUM(CASE WHEN `a`.`next_execution` <= :now THEN 1 ELSE 0 END) AS due_count,SUM(CASE WHEN `a`.`locked` IS NULL THEN 0 ELSE 1 END) AS locked_count FROM `icop0_scheduler_tasks` AS `a` WHERE `a`.`state` = 195μs1.68KBParams/administrator/components/com_scheduler/src/Model/TasksModel.php:466Copy
  • SELECT * FROM `icop0_extensions` WHERE `element` = 'com_gsd' AND `type` = 'component'140μs3.78KB/plugins/system/nrframework/NRFramework/Extension.php:160Copy
  • SHOW FULL COLUMNS FROM `icop0_gsd_config`282μs1.92KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:625Copy
  • SELECT * FROM `icop0_gsd_config` WHERE `name` = 'config'77μs912B/libraries/src/Table/Table.php:755Copy
  • SELECT a.* FROM icop0_gsd a WHERE a.state = 1 AND a.plugin = 'menus' AND a.appview IN ('menus','*') ORDER BY a.id desc170μs2.08KB/libraries/src/MVC/Model/BaseDatabaseModel.php:166Copy
  • SHOW FULL COLUMNS FROM `icop0_users`338μs2.2KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:625Copy
  • SELECT * FROM `icop0_users` WHERE `id` = :userid94μs4.41KBParams/libraries/src/Table/User.php:104Copy
  • SELECT `g`.`id`,`g`.`title` FROM `icop0_usergroups` AS `g` INNER JOIN `icop0_user_usergroup_map` AS `m` ON `m`.`group_id` = `g`.`id` WHERE `m`.`user_id` = :muserid154μs1.68KBParams/libraries/src/Table/User.php:132Copy
  • SELECT * FROM icop0_jmap_headings WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job-IT-Specialist-job-at-MEM-Human-Resource-Services-74802'64μs1.05KB/plugins/system/jmap/jmap.php:1135Copy
  • SELECT `original_text`, `target_text`, `original_text_regex`, `target_text_regex` FROM `icop0_jmap_text_replacements` WHERE `published` = 163μs1008B/plugins/system/jmap/jmap.php:508Copy
  • SELECT `value` FROM icop0_acym_configuration WHERE `name` LIKE "%regacy" OR `name` LIKE "%\_sub"311μs856B/plugins/system/acymtriggers/acymtriggers.php:430Copy
  • SHOW TABLES987μs8.82KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:678Copy
  • SELECT * FROM icop0_acym_plugin133μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_plugin77μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT `groups`.*, `groups`.title AS text, `groups`.id AS `value` FROM icop0_usergroups AS `groups`100μs1.36KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT configvalue FROM `icop0_js_job_config` WHERE configname = 'company_seo'115μs856B/components/com_jsjobs/models/configurations.php:103Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'254μs1.02KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT name AS col FROM `icop0_js_job_companies` WHERE id = 8727112μs856B/components/com_jsjobs/models/company.php:1832Copy
  • SELECT `session_id` FROM `icop0_session` WHERE `session_id` = ?76μs1.63KBParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:291Copy
  • UPDATE `icop0_session` SET `data` = ? , `time` = ? WHERE `session_id` = ?359μs912BParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:318Copy