Summary
Date Posted: 29th January 2019 , Base Salary: Not Disclosed , Employment Type: Full-Time , Currency: RwF

JOB DETAILS:
IT Systems Administrator
About Andela:
Andela is a network of technology leaders dedicated to advancing human potential. We help companies build high-performing distributed engineering teams by investing in Africa’s most talented software developers. Based in NYC, SF, Lagos, Nairobi, Kampala and Kigali. Andela is catalyzing the growth of tech ecosystems across the African continent while solving the global technical talent shortage.
Andela extends engineering teams with world-class software developers. We recruit the most talented developers on the African continent, shape them into technical leaders, and place them as full-time distributed team members with companies that range from Microsoft and IBM to dozens of high-growth startups.
We have a vision to train 100,000 world-class developers in the next 10 years – and we want you to help make it happen
About the IT Systems Administrator role:
Andela is seeking an IT Administrator with core competencies in Systems management and IT infrastructure support and is a “world class” technologist.
You are the person who understands how IT systems work under the hood. You have passion for supporting users in a large complex environment. You are able to transfer your technical expertise to members of your team as well as other member of the Andela organisation. In this role, you will devise strategies that would leverage technology solutions to solve business challenges positioning IT team and the company at large as world class players.
Your personality reflects that:
• You are passionate about IT.
• You have a clear vision of technology and are able to understand the multiple complex pieces of a technology problem and provide the best solution.
• You are driven and will not let challenges go unsolved.
• You have a keen sense and understand how IT systems play a major role in an organisation’s growth.
Key Responsibilities:
• Monitor network security and performance (availability, utilization, throughput, and latency); support configuration and maintenance of our corporate office network
• You will be responsible for all IT centric systems, managing, monitoring, tracking, reporting and resolving any issues that might come up during the day to day operation of each system.
• You will manage the helpdesk system, keeping to strict SLAs as defined.
• You will serve as a first point of contact for all IT related issues and escalate to the appropriate levels.
• Monitor network security and performance (availability, utilization, throughput, and latency);Support configure and maintain our corporate office network
• Create reports that are otherwise to be used to make various decisions to do with the network and internet.
• Testing network weaknesses, installing and implementing security programs that will ensure that the organization is protected from cyber threats
• Diagnosing and fixing problems or potential problems with the network and its hardware, software and systems
• Ensure Network infrastructure are effectively maintained
• Be involved in the procurement of new hardware, the rollout of new software and subsequent licensing.
• Communicate effectively with internal and external stakeholders.
• You would on occasion provide remote support to users across different timezones.
• You will liaise with and support other departments to provide all technology solutions that they might need to fulfill daily tasks.
• You will serve as liaison to third parties to resolve IT issues within the company.
• You will provide subject matter expertise, advice and consultancy for infrastructure and IT systems.
• You will monitor and effect all IT policies and strategies defined by the organisation.
• Be proactive in communicating within and without the department ensuring information transparency.
• You will on occasion work outside regular work hours.
What makes you a great fit for this role:
• The ability to troubleshoot IT networks and provide solutions in a timely manner.
• Experience in managing a large user base.
• Deep understanding and demonstrated knowledge of core IT concepts including routing, firewalls, operating systems’ maintenance, computer hardware repairs.
• Working technical knowledge of the Linux operating system and similar environments.
• At least 5 years in IT Administration and managed a large user base.
Benefits & Compensation
• Full time and competitive remuneration package,
• Full Medical coverage,
• Breakfast, lunch and snacks are provided daily,
• Beautiful working environment,
• Opportunity to work with the brightest minds on the planet,
• Oh, and a chance to change the world!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Job application procedure
Please Click Here to Apply: https://boards.greenhouse.io/andela/jobs/1470511#app