Information Technology Officer job at MEM Human Resource Services
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Vacancy title:
Information Technology Officer

[Type: , Industry: Human Services, Category: Computer & IT]

Jobs at:
MEM Human Resource Services

Deadline of this Job:
Monday, March 31 2025

Duty Station:
Within Zambia, Lusaka, Southern Africa

Summary
Date Posted: Wednesday, March 26 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Department: IT & Information Security
Location: Lusaka
Reports To: Head – IT & Information Security (Currently handled by Head – HR)

Job Purpose:
The IT Officer will provide technical support, assist in maintaining IT infrastructure, and ensure compliance with ISO 27001 information security standards. The role involves troubleshooting IT issues, supporting end-users, and contributing to the firm’s information security framework to protect sensitive client and company data.

Key Responsibilities:
IT Support & Infrastructure Management:

  • Provide first-line technical support for hardware, software, and network issues.
  • Install, configure, and maintain IT equipment including desktops, laptops, printers, and servers.
  • Assist in managing user accounts, email configurations, and access control in accordance with IT
    policies.
  • Monitor system performance and ensure IT infrastructure operates efficiently.
    Information Security & ISO 27001 Compliance:
  • Assist in implementing and maintaining ISO 27001 controls and policies.
  • Support periodic security audits and risk assessments to identify vulnerabilities.
  • Ensure secure handling of company and client data in line with data protection policies.
  • Educate users on cybersecurity best practices, including phishing prevention and password
    management.

Network & Systems Administration:

  • Assist in maintaining local area networks (LAN), firewalls, and VPNs.
  • Support regular system updates, patches, and software deployments.
  • Help maintain backups and disaster recovery plans to ensure business continuity.

General IT Administration:

  • Maintain IT asset inventory and ensure proper documentation of IT resources.
  • Collaborate with vendors and service providers for IT support and procurement.
  • Assist in IT policy documentation and enforcement within the organization.

Qualifications & Experience:

  • Bachelor’s degree or diploma in IT, Computer Science, or a related field.
  • 1-2 years of experience in IT support, system administration, or cybersecurity.
  • Basic knowledge of information security principles, preferably with exposure to ISO 27001.
  • Experience with Windows and Linux operating systems, Microsoft 365, and networking
    fundamentals.
  • Understanding of cybersecurity tools such as antivirus, firewalls, and endpoint protection
    solutions is a plus.

Skills & Competencies:

  • Strong troubleshooting and problem-solving skills.
  • Good understanding of IT security best practices.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Attention to detail and a commitment to maintaining IT security.

 

Work Hours:

Experience: 1-2 years

Level of Education: Bachelor’s degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

District: Lusaka

All Jobs | QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Computer/ IT jobs in Zambia
Job Type: Full-time
Deadline of this Job: Monday, March 31 2025
Duty Station: Lusaka
Posted: 26-03-2025
No of Jobs: 1
Start Publishing: 26-03-2025
Stop Publishing (Put date of 2030): 26-03-2066
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