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Information Technology Officer job at MEM Human Resource Services
MEM Human Resource Services
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63 Days Ago
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Vacancy title:
Information Technology Officer

[Type: , Industry: Human Services, Category: Computer & IT]

Jobs at:
MEM Human Resource Services

Deadline of this Job:
Monday, March 31 2025

Duty Station:
Within Zambia, Lusaka, Southern Africa

Summary
Date Posted: Wednesday, March 26 2025, Base Salary: Not Disclosed

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Learn more about MEM Human Resource Services
MEM Human Resource Services jobs in Zambia

JOB DETAILS:

Department: IT & Information Security
Location: Lusaka
Reports To: Head – IT & Information Security (Currently handled by Head – HR)

Job Purpose:
The IT Officer will provide technical support, assist in maintaining IT infrastructure, and ensure compliance with ISO 27001 information security standards. The role involves troubleshooting IT issues, supporting end-users, and contributing to the firm’s information security framework to protect sensitive client and company data.

Key Responsibilities:
IT Support & Infrastructure Management:

  • Provide first-line technical support for hardware, software, and network issues.
  • Install, configure, and maintain IT equipment including desktops, laptops, printers, and servers.
  • Assist in managing user accounts, email configurations, and access control in accordance with IT
    policies.
  • Monitor system performance and ensure IT infrastructure operates efficiently.
    Information Security & ISO 27001 Compliance:
  • Assist in implementing and maintaining ISO 27001 controls and policies.
  • Support periodic security audits and risk assessments to identify vulnerabilities.
  • Ensure secure handling of company and client data in line with data protection policies.
  • Educate users on cybersecurity best practices, including phishing prevention and password
    management.

Network & Systems Administration:

  • Assist in maintaining local area networks (LAN), firewalls, and VPNs.
  • Support regular system updates, patches, and software deployments.
  • Help maintain backups and disaster recovery plans to ensure business continuity.

General IT Administration:

  • Maintain IT asset inventory and ensure proper documentation of IT resources.
  • Collaborate with vendors and service providers for IT support and procurement.
  • Assist in IT policy documentation and enforcement within the organization.

Qualifications & Experience:

  • Bachelor’s degree or diploma in IT, Computer Science, or a related field.
  • 1-2 years of experience in IT support, system administration, or cybersecurity.
  • Basic knowledge of information security principles, preferably with exposure to ISO 27001.
  • Experience with Windows and Linux operating systems, Microsoft 365, and networking
    fundamentals.
  • Understanding of cybersecurity tools such as antivirus, firewalls, and endpoint protection
    solutions is a plus.

Skills & Competencies:

  • Strong troubleshooting and problem-solving skills.
  • Good understanding of IT security best practices.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Attention to detail and a commitment to maintaining IT security.

 

Work Hours:

Experience: 1-2 years

Level of Education: Bachelor’s degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

District: Lusaka

All Jobs | QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Computer/ IT jobs in Zambia
Job Type: Full-time
Deadline of this Job: Monday, March 31 2025
Duty Station: Lusaka
Posted: 26-03-2025
No of Jobs: 1
Start Publishing: 26-03-2025
Stop Publishing (Put date of 2030): 26-03-2066
Apply Now

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  • SHOW FULL COLUMNS FROM `icop0_users`402μs2.2KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:625Copy
  • SELECT * FROM `icop0_users` WHERE `id` = :userid147μs4.41KBParams/libraries/src/Table/User.php:104Copy
  • SELECT `g`.`id`,`g`.`title` FROM `icop0_usergroups` AS `g` INNER JOIN `icop0_user_usergroup_map` AS `m` ON `m`.`group_id` = `g`.`id` WHERE `m`.`user_id` = :muserid178μs1.68KBParams/libraries/src/Table/User.php:132Copy
  • SELECT * FROM icop0_jmap_headings WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job-Information-Technology-Officer-job-at-MEM-Human-Resource-Services-74717'137μs1.05KB/plugins/system/jmap/jmap.php:1135Copy
  • SELECT `original_text`, `target_text`, `original_text_regex`, `target_text_regex` FROM `icop0_jmap_text_replacements` WHERE `published` = 1102μs1008B/plugins/system/jmap/jmap.php:508Copy
  • SELECT `value` FROM icop0_acym_configuration WHERE `name` LIKE "%regacy" OR `name` LIKE "%\_sub"389μs856B/plugins/system/acymtriggers/acymtriggers.php:430Copy
  • SHOW TABLES1.15ms8.82KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:678Copy
  • SELECT * FROM icop0_acym_plugin121μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_plugin116μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT `groups`.*, `groups`.title AS text, `groups`.id AS `value` FROM icop0_usergroups AS `groups`124μs1.36KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT configvalue FROM `icop0_js_job_config` WHERE configname = 'company_seo'149μs856B/components/com_jsjobs/models/configurations.php:103Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'339μs1.02KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT name AS col FROM `icop0_js_job_companies` WHERE id = 872793μs856B/components/com_jsjobs/models/company.php:1832Copy
  • SELECT `session_id` FROM `icop0_session` WHERE `session_id` = ?123μs1.63KBParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:291Copy
  • UPDATE `icop0_session` SET `data` = ? , `time` = ? WHERE `session_id` = ?171μs912BParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:318Copy