Summary
Date Posted: Wednesday, March 13 2024, Base Salary: Not Disclosed

JOB DETAILS:
This role reports to the Senior Information and Communications Technology Officer. The job holder will be responsible for administering, maintaining and supporting ICT technology resources, with the goal of ensuring improved service delivery, increased Business/ICT alignment, and increased efficiency and productivity.

Key Performance Areas
• Administering, maintenance, troubleshooting and support of the following systems: Corporate ICT Systems; 4G LTE Digital T Common Use Terminal Equipment; Flight Information Display System; Local Area Network & Wireless LAN; Access Control System; Closed Circuit TV; Satellite Master Antenna TV; Master Clock System; Public Address; and IP Telephony.
• Manage day-to-day ICT Operations in the Corporation i.e. data security, data integrity and hardware.
• To install hardware and software on the ICT Systems.
• To coordinate hardware repairs and software requirements.
• To coordinate with end users on ICT Systems (help desk).
• To coordinate with ICT vendors on ICT Systems requirements in the Corporation.
• Monitoring and maintenance of computer systems and networks.
• Advising on equipment and system purchases and replacement as may be required.
• Working with ICT service providers to ensure the smooth running of communication systems and network hardware.
• Providing technical and end – user support on computer operations to staff as may be necessary.
• Ensuring the appropriate level of endpoint anti-virus protection.
• Ensure confidentiality, integrity and availability of information assets.
• Identify security gaps and provide relevant solutions in consultation with the Manager ICT.
• Ensure installation and maintenance of protection services (anti-viruses and firewalls).
• Ensure that network access privileges, applications, data storage and regular backups are configured and maintained.
• To assist ICT Manager on ICT Systems, ICT Projects implementation and system development.
• To perform duties of a resources person on ICT Systems.
• Management of Asset Register.
• Maintenance and management of Risk Register.
• Financial accountability including developing inputs for ICT annual Budget.
• Prepare daily, weekly and monthly equipment performance indicators.

Qualifications
• Grade 12 School Certificate with 5 O’ Level credits which include English and Mathematics
• Diploma in Information Technology
• Thorough knowledge in Networking
• Proficiency in Microsoft Technologies
• Formal training in hardware maintenance and troubleshooting and configuring PCs, printers, workstations, and wiring LAN networks.
• Certification in Microsoft, Cisco, Huawei, etc is added advantage.
• Two years (2) experience or more is required in performing helpdesk support.

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education: Postgraduate Degree

Job application procedure
• Applications with detailed curriculum vitae and certified copies of all relevant academic and professional certificates, copy of national registration card (NRC)/ passport and other relevant documents with contact details, names and contact addresses of three (3) traceable referees, should be addressed to the Director Human Resource either by e-mail to resourcing@zacl.aero  by close of business on 19th March , 2024 or to
• The Director Human Resources
Zambia Airports Corporation Limited
Head Office
Farm 4169l Off Airport Road,
P O Box 30175
LUSAKA.
• NB: Please note that only short-listed candidates shall be contacted.

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