Vacancy title:
Kuja Kuja Insight Associate

Jobs at:
American Refugee Committee (ARC)

Deadline of this Job:
21th April, 2018 at 17:00hrs

Duty Station:
Mahama Refugee Camp in Kirehe District.

JOB DETAILS:

Kuja Kuja is a new initiative from ARC, which collects real time feedback from the communities that we serve. This feedback helps ARC to improve our services and to build a deeper connection with communities. We have successfully launched Kuja Kuja across Uganda, Somalia, Sudan, and Rwanda and will be growing our operations significantly in Rwanda in the coming year.
ARC is looking for qualified, self-driven and committed individual - for the position of Kuja Kuja Insight Associate, based full time in Mahama Refugee Camp in Kirehe District.
POSITION PRIMARY PURPOSE
Insight Associate, Kuja Kuja (8 positions)

Reports to: Kuja Kuja Growth Manager
Job Summary:
The Insight Associate will responsible for collecting feedback from customers / program beneficiaries and share it with ARC service teams in line with the Kuja Kuja feedback system.

Minimum requirements:

• English fluency and fluency in Kirundi or Kinyarwanda.
• Experience working within the humanitarian response or social development space or a demonstrated desire to learn about this work.
• Familiarity with digital technology and experience using Microsoft word, WhatsApp, email, and other applications.
• Some experience in customer service, sales, hospitality, or teaching is very desirable.
• Preferably a Resident of Kirehe District / Mahama Refugee Camp

Job application procedure

Submit 1 page Cover letter, an updated CV (maximum three pages) and names, title and contacts of three professional referees, to include most current employer/supervisor - via email to RWJobs@arcrelief.org  with the POSITION applied for clearly indicated in the subject line. The deadline for submission of applications is 21th April, 2018 at 17:00hrs.
Only applications received through the stated email address will be considered. Only shortlisted candidates will be contacted.
American Refugee Committee is an Equal Opportunity Employer offering employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, citizenship, physical or mental disability, or protected veteran status. American Refugee Committee complies with all applicable laws governing nondiscrimination in employment.