Lodge Reception Supervisor Job at A new company opening - Career Opportunity in Zambia
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1541 Days Ago
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Vacancy title:
Lodge Reception Supervisor

[ Type: FULL TIME , Industry: Hospitality, and Tourism , Category: Management ]

Jobs at:

A new company opening

Deadline of this Job:
28 August 2020  

Duty Station:
Within Zambia , Chilanga , South - Central Africa

Summary
Date Posted: Wednesday, August 26, 2020 , Base Salary: Not Disclosed


JOB DETAILS:
Job Description for Hotel Front Desk Supervisor
Reports to: Front Office Manager / General Manager
Position summary:
Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction. Responds in a professional and courteous manner to guests by providing accurate and timely information and services.
You will also ensure hotel charges are processed diligently to guest’s accounts, invoices are accurate, billing instructions are verified, all necessary supporting bills and vouchers are attached for direct settlements. .

Job Responsibilities: Not Specified


Job Skills: Not Specified


Prerequisites:
A positive attitude and excellent communication skills. Experience of motivating and leading a winning team. Ability to remain calm whilst under pressure. Knowledge of World Class Property Management Systems is required. Knowledge of OTAs booking systems is a requirement. Must be flexible to take early morning, night and weekend shifts, as per industry requirements.
EDUCATION:
Degree or Diploma in Hospitality Management or related. Computer Knowledge and experience in MS office programs.
EXPERIENCE:
Minimum 2 to 3 years work experience as Front Office Associate / Front Office Cashier in a hotel/lodge.


Job Education Requirements: Degree or Diploma in Hospitality Management or related


Job Experience Requirements: Not Specified


Work Hours: 8

 

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Job Info
Job Category: Customer Service jobs in Zambia
Job Type: Full-time
Deadline of this Job:  28 August 2020
Duty Station: Chilanga
Posted: 26-08-2020
No of Jobs: 1
Start Publishing: 26-08-2020
Stop Publishing (Put date of 2030): 26-08-2065
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