Summary
Date Posted: Wednesday, December 13 2023, Base Salary: Not Disclosed

JOB DETAILS:

Reporting to the Head Human Resource and Administration, the Manager - Information and Communication Technology (ICT) will plan, manage and provide quality, reliable and modern ICT services that support the operations of the Agency and contribute to overall efficiency. productivity and attainment of Agency objectives.

Principle Accountabilities
• Manage the preparation of annual work plans and budgets for the Department and facilitates smooth execution of the activities.
• Manage the development and implementation of an ICT Policy that provides a framework for supporting the Agency's operations by producing enhancements to existing in-house systems and supporting new systems.
• Manage the installation and maintenance of the network and internet/intranet facilities in order to promote access, sharing and exchange of information and ensures proper installation, licensing and updating of software.
• Manage the provision of user support services and training in various off-shelf and inhouse software.
• Troubleshoot and resolve problems on the ICT systems operations to minimize systems downtime and ensures smooth running of all ICT systems.
• Manage the Agency's databases and ICT systems such as the ACCPAC Accounting System, the E-Licensing system and ensure reliable data, security, integrity, accuracy and confidentiality and authorization levels.
• Manage the maintenance of the Agency's website and the generation and revision of the web page and uploading of information onto the domain hosting service.
• Manage the maintenance of a Wide Area Network (WAN to ensure the Agency has an effective communication network.
• Identify and ensure timely acquisition of relevant technologies for the Agency.
• Manage the maintenance of the Agency's ICT equipment.
• Manage the maintenance of an interactive Web-based online Portal that provides web-based information to external users.
• Manage user access to Web-based portal and ensure Web-portal up time.
• Supervise and review the performance of subordinates to ensure effective execution of work plans and related activities in key result areas.
• Manage the preparation of periodic and adhoc reports of the department's activities.
• Perform any other duties as assigned by the supervisor from time to time.

Qualifications and experience
• Full Form V/Grade 12 School Certificate.
• Degree in Computer Sciences or related field.
• 6 years' work experience, 2 years of which must be at management level.
• Member of the Information and Communication Technology Institute of Zambia


Work Hours: 8

Experience in Months: 72

Level of Education: Bachelor Degree

Job application procedure

Should you closely fit the above requirements and are interested in the above positions, kindly send your detailed CV (clearly stating in the e-mail subject line the POSITION you are applying for) and send to: careers@zta.org.zm or to the physical address below by/before Friday, 22 December 2023.
The Manager - Human Resource & Administration
Zambia Tourism Agency
Abacus House, Kabelenga Road, Boma Area P.O. Box 30017, LUSAKA


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