Summary
Date Posted: Friday, December 08 2023, Base Salary: Not Disclosed

JOB DETAILS:
Job Purpose
Efficient and Fair Adjustment of claims for all clients
Key Responsibilities
• Prudent interpretation of policies/products that customers have bought
• Adjustments of claims including cost negotiations with suppliers
• Internal costing of the job by getting independent quotes from spare part dealers on motor claims
• Issuance of repair orders or discharge forms
• Pursuing Recoveries
• Making sure the Claims Experience is seamless for customers
• 5 Years minimum experience in claims management and administration.

Required Knowledge and Skills
• Analytical Skills
• Customer Care Skills
• Sense of Urgency
• Entrepreneurial Skills
• Negotiation Skills
• Good Interpersonal Skills
• Computer Literacy.

Required Experience (relevant or in a similar role).
Qualifications
• Degree in Any Field
• Diploma in Insurance and Motor Technology is an Added Advantage
• Grade twelve with Five O levels including English and Maths
• On the Job training/ familiarization time
• Appreciation of different parts of a motor vehicle
• Reading financials/Purchases/ Sales and Stock Levels
• Conflict Management
• General understanding of the Laws of Zambia

Work Hours: 8

Experience in Months: 60

Level of Education: Bachelor Degree

Job application procedure
• Send your applications to jobs@hollardzam.com  not later than 18th December, 2023.

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