Summary
Date Posted: Friday, November 01, 2019 , Base Salary: Not Disclosed

JOB DETAILS:
Region: Sub Saharan Africa
Country / Territory: Zambia
Location: Lusaka
Department: English & Exams
Job Category: Exams
Pay Band: Pay Band 6
Vacancy Description
Pay band: 6/ Location: Lusaka, Zambia/ Contract type: Indefinite/ Requirements: Applicants must have pre-existing legal rights to live and work in Zambia/ Closing date and time: 11 November 2019 (23:59 UK Time)
The British Council SSA has an exciting opportunity for an Operations Manager in Zambia.
The Role:
Operations Manager
The Role Purpose:
The purpose of this role is to ensure exams operations meet demand, whilst maintaining customer service quality, exams integrity and compliance standards in Zambia. This role is ultimately responsible for efficient and effective capacity, cost management, test day delivery and is expected to guide and coach team members to meet operations and service delivery standards. .

Job Responsibilities: Not Specified

Job Skills: Not Specified

Job Qualifications: Not Specified

Job Education Requirements: Not Specified

Job Experience Requirements:
• Relevant experience of overseeing production of goods/provision of services
• Experience of planning and delivery in a fast paced operational environment at a management level
• Experience managing small teams or demonstrating management potential
• Experience of delivery change and ensuring that new ways of working are embedded

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Job application procedure
Closing date for applications is 11 November 2019 (23:59 UK time)
In your application form, please clearly explain how you meet the essential and desirable skills, qualification and experience criteria mentioned in the person specification section of the role profile. This will help us determine your fit for the role and increase your application’s chances of success.
Click here to apply.

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