Summary
Date Posted: Friday, September 24, 2021 , Base Salary: Not Disclosed

JOB DETAILS:
Job title: Operations Manager

Job Description
At Outright Consultancy, we owe our success to the efficiency of our organizational processes. To help maintain and grow this standard, we’re seeking an experienced operations manager to oversee daily activities. As an ideal candidate, you’ll have a sharp business mind and proven success managing multiple departments toward maximum productivity. You’ll be highly skilled in human resources, finance, and IT management. Additionally, you’ll display a proven ability to develop and maintain an environment of trust, diversity, and inclusion within your team. Your ultimate responsibility is to increase our operational efficiency in the [Y department].

Objectives of this Role
• Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization
• Develop, implement, and maintain quality assurance protocols
• Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity
• Actively pursue strategic and operational objectives
• Ensure operational activities remain on time and within a defined budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments

Daily and Monthly Responsibilities
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including setup and implementation of career development plans for all direct reports and problem resolution
• Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional support teams in improving the proprietary tools and systems
• Work closely with legal and safety departments to make sure activities remain compliant
• Oversee materials and inventory management
• Conduct budget reviews and report cost plans to upper management

Skills and Qualifications
• Bachelor’s degree in Operations Management, business administration, or related field
• 2+ years’ proven experience in an operations management position
• Strong budget development and oversight skills
• Excellent ability to delegate responsibilities while maintaining organizational control of center operations and customer service
• Highly trained in conflict management and business negotiation processes
• Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook)

Preferred Qualifications
• Working knowledge of management software programs, including NetSuite, QuickBooks, and CenterPoint Payroll
• Strong IT skills, including database development
• Multiple years of financial and account reporting
• Bilingual communication skills (local languages)

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

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Job application procedure
Applicants should send their resumes to sales@outright.co.zm with the job title as the email subject before 30th September 2021. Only shortlisted candidates will be contacted.

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