Summary
Date Posted: Monday, June 10 2024, Base Salary: Not Disclosed

JOB DETAILS:
Job Purpose
To oversee the operation of a remote catering site in a mining area, ensuring high-quality service delivery, adherence to HQSE standards, and achievement of company objectives through effective staff, administrative, and cost management.

Key Responsibilities
Customer Satisfaction:
• Ensure high levels of customer satisfaction through excellent service delivery.
• Regularly engage with clients to gather feedback and implement improvements.
• Address and resolve any customer complaints promptly and effectively.
HQSE Compliance:
• Implement and maintain HQSE policies and procedures in accordance with Newrest standards.
• Conduct regular HQSE audits and inspections to ensure compliance.
• Promote a culture of safety and environmental responsibility among staff.
Operational Efficiency:
• Oversee daily operations to ensure smooth and efficient service delivery.
• Monitor and optimize workflows to enhance productivity.
• Ensure all equipment and facilities are maintained and functioning properly.
• In charge of mobilization (orders, food, equipment, staff list) and demobilization (food, equipment, staff transfer)
Staff Management:
• Train, and manage catering staff to ensure a skilled and motivated workforce.
• Conduct performance evaluations and provide ongoing training and development.
• Foster a positive and collaborative team environment.
Administrative Management:
• Manage administrative tasks such as scheduling, reporting, and inventory control.
• Ensure accurate and timely record-keeping and documentation.
• Implement and maintain effective communication channels within the team and with Head Office.
Cost Management:
• Develop and manage the site budget to ensure financial targets are met.
• Monitor expenses and implement cost-saving measures without compromising quality.
• Analyze financial reports and take corrective actions as needed

Profile
Minimum Qualification and Experience
• Grade 12 Certificate
• Bachelor’s Degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 5 years of experience in catering management, hospitality, or a related field of which 2 years should be in a managerial role, preferably in a remote or challenging environment such as a mining site.
• Demonstrated experience in managing large teams and overseeing complex operations.
• Proven track record in customer satisfaction, HQSE compliance, and financial management.

Competencies Required
• Leadership
• Customer Focus
• HQSE Knowledge
• Operational Management
• Financial Acumen

Skills
• Excellent communication skills
• Strong interpersonal skills
• Proficiency in catering management software
• Strong time management skills
• Analytical skills

Work Hours: 8

Experience in Months: 60

Level of Education: Bachelor Degree

Job application procedure
• All applications must be submitted here before close of business on 21st June 2024.
• Please note that only successful candidates will be contacted.
• Interested and qualified? Click here to apply

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